How to set up notifications?

The tool is designed so your team instantly learns about key operational events: new orders, requests, or situations where a client needs help from a live operator. This guarantees maximum response speed, even if employees currently don't have access to the control panel.

How to set up

1. In the "Email for notifications" field (Settings section → Notification settings block), specify the email address that should receive alerts. If left blank, the platform will automatically use the account owner's registration email.
2. Enable "Sound notifications" to get audio alerts in the browser when new messages arrive from clients.
3. For prompt work in messengers, connect the internal Telegram bot for notifications in the "Integrations" section. Check the boxes for the events you need to be informed about (for example, "New order," "Urgent operator call," or "Contacts left").

Result
You create a reliable multi-channel monitoring system: critically important information is delivered in a duplicated way, which eliminates lead loss due to human error.