How to set up local integrations for a new country?

Localizing communication channels allows Binom to work with local social media accounts, specific Telegram bots, or regional CRM instances. This ensures orders are seamlessly routed to exactly the company departments that handle them in that country.

How to set up

  1. Repeat the setup of the widget, WebRTC, CRM, and Telegram (Integrations section) individually for the new Binom.
  2. If departments in different countries use different messenger accounts or separate CRM funnels, connect the corresponding local keys and tokens.
  3. Make sure notifications from this Binom reach the employees of the relevant regional office.

Result
All incoming inquiries and orders are automatically routed to local management systems, ensuring fast processing of requests by local staff.