How to choose a role for Binom?

A role is a ready-made professional entity with built-in logic (for example, Online Seller knows how to sell, while Technical Support knows how to diagnose problems).

How to set up

1. The Tutor will suggest suitable roles after the interview, or you can choose them yourself in the catalog.
2. On the role's card you can review its skills and download its resume.
3. Click the "Hire" button. During the Trial period, roles can be changed an unlimited number of times for free.

Result
Your AI assistant gets a specialized behavior strategy and a set of professional tools.

Updated on 19.10.26

A role is a ready-made professional entity with built-in logic (for example, Online Seller can sell, and Technical Support can diagnose problems).

How to set it up

1. Binom Tutor will suggest suitable roles after the interview, or you can choose them yourself in the catalog.
2. In the role card, you can review its skills and download the résumé.
3. Click the "Hire" button.

Result
Your AI assistant gets a specialized behavior strategy and a set of professional tools.

Which role to choose for your task

Decide based on the main goal: sell, support a customer, or find an employee. If you have several tasks, create a separate Binom for each one: how to create a new Binom.

How to hire the chosen role

Step by step, from "Chat" to assigning the role in the business profile: how to hire an AI employee on the Roles Board.

Other common questions

Which AI employee do I need for customer support?

For equipment questions, choose Binom Technical Support; for questions about products and orders, choose Binom Online Seller. Both roles are available on the Roles Board.

Why do roles differ if the knowledge is the same?

The role determines how Binom uses the knowledge: how roles differ on the same knowledge base.

What's next

• How to hire an AI employee on the Roles Board
• How to change an AI employee's specialization