Is it necessary to specially prepare or reformat the existing knowledge base for the AI?

There is no need to specially reformat or rewrite the existing knowledge base manually. The Binom AI platform is designed to utilize your existing data in its original form.

Key points regarding data preparation:

• Use of ready-made files: You can simply upload instructions, regulations, and catalogs in standard formats (PDF, DOC, DOCX, TXT, PNG).
• Role of the Tutor: Binom Tutor independently conducts interviews, analyzes your materials, and structures them into a prioritized vector knowledge base.
• Price lists: For products, CSV files work best (following a template with columns like id, title, price, etc.), as well as ready-made Google Merchant or RSS feeds, which require no manual editing.
• Resolving contradictions: If your documents contain outdated data, you do not need to rewrite them. Simply creating a Knowledge Card (Cards) with up-to-date information is sufficient – it holds the highest priority, and the AI will rely specifically on it.

Thus, you can launch an AI employee in 20-30 minutes using the documents you already have.