Yes, an AI employee can learn directly from company website information.
Key points of the process:
- Mechanism: You simply provide Binom Tutor with links to website pages. The system analyzes the available content and uses it to build the employee's knowledge base.
- Available sources: The AI can learn from product and service pages, articles, FAQ sections, and any other public materials.
- Automatic updates: To keep product and pricing data current, you can connect an RSS/XML catalog or Google Merchant. In this case, information updates automatically without requiring retraining (RSS synchronization occurs every 15 minutes).
- Limitation: The system cannot automatically retrieve data from resources that require authentication (login and password). In such cases, information must be uploaded manually via documents or knowledge cards.
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Updated July 20, 2026