All cases

Cases

Found: 16
HoReCa 15 min

Restaurant automation with Binom AI: Luxury restaurant (NDA) case study

Optimise the restaurant's key operational processes: speed up staff training and onboarding, reduce the workload on employees handling calls and bookings, minimise manual work with guest reviews, comments and messages, and provide faster, more consistent 24/7 service. This required automating repetitive tasks and connecting them to the restaurant's existing CRM, Syrve, telephony and digital channels without rebuilding its current infrastructure.…

Security 9 min

Binom Technical Support for Security Systems

The goal of the project is to provide 24/7 multilingual support for security system users via the website, mobile app, and phone lines. Binom Technical Support independently consults on device operation, assists with password recovery, and identifies types of malfunctions from photos. The system automates routine request handling and integrates with a ticketing system to escalate complex incidents to live…

E-Commerce 18 min

Binom Seller for a Household Chemicals Online Store

The goal of the implementation was to automate 24/7 customer consultations and order processing across all digital channels while providing multilingual support. Binom Seller was designed to independently recommend products, handle customer objections, and perform upselling, transferring data to the CRM and involving a live agent only when necessary. The company sells household chemicals through online stores in several countries.…

B2B Services & Consulting 1 min

Energy Union

Create an AI Consultant to provide up to date information in the energy sector to the Union members. Public chat page Database

B2B Services & Consulting 1 min

INN University

Create an AI-based analytics system for a Norwegian government for accession and prediction of the social, economical, and environmental events and trend of state importance. Historic Collaboration between Norrønt & Binom KI and INN University, Innlandet Norway. Two years ago, after presenting a risk prediction solution for dovernmental institutions in Norway, we started working on a unique KI/AI system. This…

B2B Services & Consulting 1 min

Dr. Dag Herman Zeiner-Gundersen

Create an AI Expert based on the experience and knowledge of Dr. Dag Zeiner-Gundersen. AI specialises in crisis management, artificial intelligence algorithms, and energy company management. Public chat page Database

B2B Services & Consulting 1 min

Dr. Binay Sign

Create a personalised AI Expert to consult students on the marine courses that Dr. Binay Sign organizes, and guides them in the educational process. Binom AI Consultant supports students on courses enrolment, learning and exams preparation. 1 week Chat public page Database

Manufacturing & Industry 1 min

Totis Pharma

Create personalised AI Consultant to sell and advice on products for the clients and cosmetologists. AI can define the category of the question and engage immediate doctors' assistance in case of emergency. Binom consults clients on products, their usage, respective protocols, suggests products for customers requests. AI can define a client's query category and engages immediate doctors' assistance in case…

Energy & Utilities 2 min

Khmelnytsk Energozbut

Create an Artificial Intelligence that will respond to client's text and phone queries 24/7 in the most accurate and helpful way. Clients base of 3 million users. We've created an Energy Expert that is handling phone calls and text messages for over 13 million customers, with the potential to scale to an astounding 227 million customers by 2026. Key Features:…

Security 1 min

Ajax Systems

Demo version of a personalised AI Seller that provides customer service to the clients worldwide 24/7. Binom consults on security matters and offers personalised security solutions for different types of facilities and protection requirements. Binom Online Seller provides high quality customer service to the customers; answers their questions and create personalised offers according to the client's needs. 3 days Public…

E-Commerce 1 min

Foxtrot

Create an Artificial Intelligence that responds to client's text and phone queries 24/7 in the most accurate and helpful way. Create an animated character "Fox" that will be displayed on the in-store monitors in a full human-size form with audio and video supported interaction with customers. Binom interacts with clients, provides information on products and creates personalised offers based on…

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