E-Commerce
18 min
The goal of the implementation was to automate 24/7 customer consultations and order processing across all digital channels while providing multilingual support. Binom Seller was designed to independently recommend products, handle customer objections, and perform upselling, transferring data to the CRM and involving a live agent only when necessary. The company sells household chemicals through online stores in several countries.…
E-Commerce
1 min
Create an Artificial Intelligence that responds to client's text and phone queries 24/7 in the most accurate and helpful way. Create an animated character "Fox" that will be displayed on the in-store monitors in a full human-size form with audio and video supported interaction with customers. Binom interacts with clients, provides information on products and creates personalised offers based on…
E-Commerce
1 min
Create customised Artificial Intelligence that processes customer requests on the client's official website in various European languages 24/7. Binom interacts with customers, provides information about products, makes recommendations, selects items based on their composition, and provides links to pay for orders. 3 weeks Binom Seller successfully processed 732 orders in one week for just $136 in costs.
