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AI Seller manages routine tasks and client communication 24/7 in all languages, handling over 50 customer requests simultaneously.
Problem. Are your sales limited by the capacity of your contact center team? Due to a lack of professional staff, high cost of team maintenance, or lack of knowledge or languages? Binom Ai Online Seller will help you grow your business.
Binom Seller specialist works 24/7 in all languages and will provide high quality customer service for your clients. It is trained based on your product descriptions, price lists, additional materials, dialogues with clients, and data from CRM and warehouse programs. It will not only clarify the needs of your clients, and share all information on a product, but also, if necessary, calculate the budget, compare deals and help with the final choice. Furthermore, it will process the order details and transfer them to your CRM.
This specialist will help your customers understand the rules of operation of your products 24/7 in all languages, will provide schemes, drawings, video tutorials to explain the details; collect statistics of requests and satisfaction of your customers for you. Just place a qr code with a link to the page of Binom Tech employee on your product. In any location, when scanned, it will redirect the operator to talk with Binom Tech support.
DeLaMark
Totis
Foxtrot
Ajax Systems
AI HR Specialist works with employees, interviewing and choosing among the best candidates, as well as supporting and guiding them in their duties.
This specialist will help you with hiring, database processing, consultations for job applicants, questionnaires and determining the professional level of specialists. Binom HR specialist will consult your new employees, train them as well as support them in their new roles.
AI Shelf Talker promotes your products in-store; customers scan a QR code on the shelf to receive personalized advice from your AI sales expert before purchasing.
This specialist helps navigate your products in offline retail. An indispensable assistant for those products that require help in choosing and / or are sold internationally. Each product in your price list receives a QR code placed on the packaging or price tag on the shelf. By scanning it a buyer will go to the chat page with a Binom specialist who already knows everything about this specific product and will sell it and answer all questions like the best sales specialist or the founders themselves. This also opens additional opportunities for web marketing, since your remarketing base will be replenished with new clients.
Purpose: This specialist will sell your products 24/7 in all languages, helping your customers understand its benefits, usage, watch video tutorials, and collect statistics on your customers satisfaction level on request. Just place a QR code with a link to the page of your Binom employee on your product. Once scanned, the code will redirect your customers to the chat page with Binom Specialist.
AI SMM manages social media communication and strategies, creates content, and engages with audiences to boost online presence and sales.
Problem. Everyone is interested in getting results from advertising through social networks. But how to manage to effectively respond to all messages, comments and do it on time? And so that the one who responds is as competent as the best specialist of the company? This specialist communicates 24/7 in all languages in messengers of your social networks and also responds to comments. It will not only provide data on products and company, politely handle objections, but also process orders from you clients.
Binom Social Media manager will also help you create a content plan based on your previous activity and interaction with clients.
Facebook, Instagram, YouTube available in every plan, additional customization for other messengers is also possible.
https://app.binomai.com/cabinet/subscription
AI Tech Specialist will advise on the use of equipment and machinery, answer questions, and guide operators in troubleshooting, based on the expertise of top engineers.
Purpose: When equipment is put into use, numerous questions often arise. To answer them, an operator needs to go through the instructions, or write letters to the manufacturer waiting for their response – taking into account possible language barriers and time zones they will receive answers hours or days later.
Binom AI Tech support is a specialist that possesses the knowledge and experience of the manufacturer and key engineers, knows all the instructions and has already clarified all the questions for you to be ready to help you instantly with any question.
This specialist will help your customers understand the rules of operation of your products 24/7 in all languages, will provide schemes, drawings, video tutorials to explain the details; collect statistics of requests and satisfaction of your customers for you. Just place a qr code with a link to the page of Binom Tech employee on your product. In any location, when scanned, it will redirect the operator to talk with Binom Tech support.
Che Industry
AI Supervisor guides your employees, providing real-time support and feedback to ensure tasks are completed efficiently and accurately, and all employees well informed.
How important it is for every employee in the company to be able to get answers to questions they have immediately in order not to slow down the work process. Binom Supervisor will help your employees answer questions about the organization, standard documentation, possible risks, frequently asked questions, and specific questions on roles and data to help optimize the work process and avoid mistakes based on your company’s existing experience.
Energy Industry Support specialist manages requests from both residential and commercial clients of electricity supply companies, providing assistance and resolving issues.
Purpose: Binom Energy Support specialist is ready to handle a large volume of requests from clients of companies supplying and purchasing electricity for the population, as well as organizations. This Specialist will answer questions about consumer bills, payments, debts, legislation, rules, standard documents, company’s services, contacts, prices, accept applications for connection, and process complaints.
Binom Expert will help to preserve the experience of employees and the company and in the future consult specialists, clients, and participate in decision-making.
Are you worried that when an employee leaves, you lose the experience and results of their work? Or is your best employee busy and pestered with questions from all sides? Binom Expert will help you make a copy of their experience and in the future, their experience will consult your specialists, clients, participate in decision-making, and provide recommendations.
Talk to our AI consultant.
Art Village Real Estate and House Construction Company in Texas, USA
Goal: Create artificial intelligence that processes customer requests via the official website and Instagram, as well as comments on the YouTube channel.
Achieved: Binom Art Village interacts with customers, provides information about the company, available offers, property details, consults on construction choices, connects with managers to schedule a viewing.
Creation timeline: 4 days
Binom Art Village database was created using information on the company’s official website, materials provided by the client’s team, and videos on the company’s YouTube channel.
Binom Art Village public chat page: https://app.binomai.com/public/seller/artvillage
Video example of Binom Art Village interaction with a client: link
DeLaMark Е-commerce | Cosmetics manufacturer and distributor
Goal: creating artificial intelligence that processes customer requests on the official website in various European languages 24/7.
Achieved: Binom interacts with customers, provides information about products, makes recommendations, selects items based on their composition, and provides links to pay for orders. In August, Binom DeLaMark successfully processed 874 customers, which cost the team $127.
Creation timeline: 1 week, plus 2 weeks of testing. Binom DeLaMark Binom database was created using information on the company website, a price list in csv format, and additional text documents provided by the team.
Binom DeLaMark public chat page: https://app.binomai.com/public/seller/delamark
Video example of Binom DeLaMark interaction with a client: link
HoReCa Meat HoReCa | Distribution of meat products
Goal: creating artificial intelligence that processes customer requests on the official HoReCa Meat Facebook page and messenger. Integrating Binom with the client’s CRM system to transfer data on customers and their orders.
Achieved: Binom interacts with customers, provides information about products, makes recommendations, provides links for payments on website, Facebook page and messengers. Binom requests and transfers data about customers and their orders to the client’s CRM system.
Creation timeline: 2 weeks including integrations. Binom HoReCa Meat database was created using information on the company website, documents provided by the team, and a price list. Integrations with CRM and social media messengers took place along AI training and tests, and lasted around 2 days.
Binom HoReCa Meat public chat page: https://horecameat.com.ua/chat/
Video example of Binom HoReCa Meat interaction with a client: link
Merge Events Organization of business events
Goal: creation of artificial intelligence that consults existing, new and potential community members, helps them in networking, and offers participation in events organized by Merge on the official website and LinkedIn messenger.
Achieved: Binom Merge communicates with clients, provides information about the company, events, community members and their expertise, suggests useful contacts and Merge panels/sessions from the client’s field of interest.
Creation timeline: 4 days Binom database was created using information on the Merge website, and documents provided by the company.
Public chat page Binom Merge Events: https://app.binomai.com/public/seller/merge
Che-Industry Heavy engineering | Mining and metallurgy
Goal: creation of artificial intelligence for consulting employees and clients on the operation of centrifuges via QR codes on the devices.
Achieved: Binom consults on the structure, functionality and operations of centrifuges, answers questions, and helps to determine the causes of malfunctions or incorrect maintenance. At critical moments, Binom helps reach the appropriate specialist for help.
Creation timeline: 2 weeks
Binom Che-Industry database was created using the operating instructions provided by the team, as well as using the Binom Legacy module’s – learning module in the form of an interview with the client’s engineering team.
Che-Industry public chat page: https://app.binomai.com/public/seller/ch.e-industry-group
