How is high answer accuracy and quality control ensured for AI work?

High answer accuracy for Binom AI is achieved by operating exclusively on company data (instructions, price lists, regulations). The system uses a controlled search protocol: catalogs, the knowledge base, and documents are checked sequentially. If reliable information is not available, the AI does not "hallucinate," but instead offers operator assistance.

Quality control mechanisms:

  • Binom Examiner: Automatically simulates customer dialogues, checking the Binom for errors and compliance with instructions.
  • Binom Methodologist: Analyzes Examiner reports and provides recommendations for improving answers.
  • Knowledge Cards (Cards): Highest-priority constant blocks that eliminate data contradictions.
  • Asterisk Mode: A mode designed for error-free transmission of numbers and financial data.
  • Chats Section: Allows the owner to monitor dialogues in real time and continuously train the AI by creating new cards from successful responses.