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How quickly does an AI employee learn about company changes (for example, new prices, promotions, or addresses)?

Updated 1 min read 57 / 81

The speed of updating an AI employee's knowledge depends on the method of data entry:

  • Prices and inventory: When using RSS/XML catalogs, data updates automatically every 15 minutes. When using Google Merchant, synchronization also occurs automatically without requiring retraining.
  • Addresses and promotions: Changes made via Knowledge Cards (Cards) take effect instantly, as they act as priority constants.
  • Tutor training: New information shared during a dialogue with Binom Tutor becomes part of the employee's knowledge immediately after saving.
  • Chat corrections: If you correct an employee's response in the Chats section, it will memorize the correct option immediately.
  • Knowledge sharing: In the Knowledge Sharing system, when transferring data to another Binom, it starts using the new information in its work right away.
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Updated July 20, 2026