How to test Binom Seller before launch?
Testing ensures that the AI navigates the product range, prices, and stock availability flawlessly, and correctly applies sales strategies and objection-handling before going live with real traffic.
How to set up
- Send a series of test messages through a connected channel (for example, public chat, widget, Telegram, etc.).
- Check the accuracy of product selection by parameters, as well as the triggering of Upsell and Cross-sell logic.
- Test the voice module (WebRTC): make sure Binom correctly hears questions and shows products on screen during the conversation.
- Run an automatic check via Binom Examiner, which will independently simulate real dialogue scenarios and generate a report on response accuracy and possible weak points.
Result
You launch a fully trained and verified digital employee who does not "hallucinate" and provides clients with only reliable information.
