How safe is it to trust confidential company data to AI?
Trusting confidential data to Binom AI is safe due to multiple security layers and strict control over information. The system operates on the principle of controlled search, utilizing strictly your documents as the single source of truth. The AI does not "hallucinate" and does not access the external internet for answers.
Key security mechanisms:
- Access differentiation: A five-level role system (from Owner to Viewer) guarantees that each team member sees only the data they are responsible for. External contractors with the Admin role have no access to your financial transactions and cannot delete the account.
- Data isolation: You can create internal employees (for legal, HR, or compliance teams) that are accessible only to staff and hidden from external clients.
- Sharing control: You decide what information to share across departments using the Knowledge Sharing system, preventing unauthorized access to non-target data.
- Preservation of expertise: The entire company knowledge base is centralized; it remains inside the platform and is independent of employee turnover.
Updated on 19.10.26
Entrusting confidential data to Binom AI is safe thanks to several layers of protection and strict control over information. The system works on the principle of controlled search, using only your documents as the sole reference source. The AI does not "hallucinate" and does not go out to the external internet for answers.
Key security mechanisms:
- Access separation: A five-level role system (from Owner to Viewer) ensures that each team member sees only the data they are responsible for. External contractors with the Admin role have no access to your financial operations and cannot delete the account.
- Data isolation: You can create internal employees (for lawyers, HR, or compliance) who are available only to staff and hidden from external clients.
- Sharing control: You decide which information to "share" between departments through the Knowledge Sharing system, preventing access to data that is not relevant to them.
- Preserved expertise: The entire company knowledge base is centralized; it stays within the platform and does not depend on staff turnover.
How Binom handles connected services
- Google Drive, Notion and other connections give access only to the Binom where they are connected. According to the Google Drive tab text, data is not sold, is not used for advertising, and is not used to train generic AI models: connecting Google Drive.
- Services from "More integrations": you select which actions the assistant is allowed to perform, and you can enable "Ask before changing data": how to limit the assistant's actions.
- Shared access: cards and documents are passed only to selected Binoms and only after they are accepted: passing on knowledge cards.
How to delete data
Upon request in the "Data and account deletion" section, the profile, chat history and media files are deleted, and access to Meta and Google is revoked. Full deletion from archives and backups takes up to 30 days: how to delete the account and data.
Other frequently asked questions
Is Binom GDPR compliant?
Data deletion is carried out within the timeframes set by GDPR standards, up to 30 days; the terms are in the GDPR compliance agreement on the website.
Can the AI change data in my CRM without asking?
No, if you enable "Ask before changing data" and allow only the necessary actions: "More integrations".
