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What will happen to the knowledge base of the company if subscription payment is temporarily suspended?

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If you temporarily suspend your Binom AI subscription payment, the following will happen to your knowledge base:

  • Data preservation: All your data, including the knowledge base, uploaded documents, and configured roles, will not be deleted.
  • Transition to Free plan: The account is automatically transferred to the free mode (Free).
  • Access restriction: Accumulated knowledge bases, specific roles, and documents become temporarily inaccessible for use until payment is resumed.
  • Instant restoration: As soon as you pay for the subscription again, the entire knowledge base, roles, and settings are automatically reactivated, allowing you to resume work without having to set everything up from scratch.

Thus, suspending payment acts as a "freeze" of your assets, preserving company expertise while temporarily disabling its use by digital employees.

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Updated July 20, 2026 · Binom AI team