How to use a single shared knowledge base for the entire digital team so as not to upload files for each AI employee separately?

To use a shared knowledge base without uploading files multiple times, use the Knowledge Sharing feature:

  • Core concept: An owner or administrator can selectively share access to one Binom's knowledge with other members of the digital team.
  • What can be shared:
    • Documents (instructions, regulations, files).
    • Knowledge Cards (structured information blocks).
  • What cannot be shared: Price lists, integrations, and telephony settings (this data remains unique to each Binom).
  • Access mode: The receiving party gets read-only access. The administrator of the receiving Binom can opt out of using a document if it is not required for their work.
  • Result: Information is used simultaneously by all selected Binoms, eliminating data duplication and accelerating team training.
  • Availability: The feature is available on any pricing plan provided you have created more than one AI employee.