How does an AI employee improve its skills while communicating with clients and track new, previously unknown questions?

The Binom AI employee improves its skills through self-learning mechanisms and manual response corrections. If an employee encounters an unknown question, the system automatically records it and creates a draft knowledge card for subsequent completion by a human. In the Chats section, an operator can correct an inaccurate answer in real time and save it as a new card. After saving, the employee instantly memorizes the correct option and uses it in future dialogues. Binom Tutor and Binom Methodologist analyze chat history and provide recommendations on what specific knowledge is missing to improve answer quality. Automated control via Binom Examiner simulates client requests, identifying weak spots and logic errors before they appear in real communication.