How quickly does an AI employee learn about company changes (for example, new prices, promotions, or addresses)?
The speed of updating an AI employee's knowledge depends on the method of data entry:
- Prices and inventory: When using RSS/XML catalogs, data updates automatically every 15 minutes. When using Google Merchant, synchronization also occurs automatically without requiring retraining.
- Addresses and promotions: Changes made via Knowledge Cards (Cards) take effect instantly, as they act as priority constants.
- Tutor training: New information shared during a dialogue with Binom Tutor becomes part of the employee's knowledge immediately after saving.
- Chat corrections: If you correct an employee's response in the Chats section, it will memorize the correct option immediately.
- Knowledge sharing: In the Knowledge Sharing system, when transferring data to another Binom, it starts using the new information in its work right away.