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How to determine which AI employee specialization (sales, support, or recruiting) best suits my tasks?

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Choosing a specialization depends on your specific business goal and the stage of client interaction:

  • Sales (Online Seller): Choose this if you need to provide catalog consultations, select products based on parameters, handle objections, and guide the customer through to a purchase. For items where visual appearance is crucial (clothing, furniture), Seller Smart with photo recognition capabilities is the better fit.
  • Support (Technical Support): Suitable for assisting existing clients: setting up equipment, troubleshooting problems according to instructions, and delivering step-by-step guidance.
  • Recruiting (HR Manager / Recruiter): Choose this to automate hiring: conducting initial interviews, qualifying job applicants, and filtering out unsuitable candidates.

How to avoid making a mistake in your choice:

  • Interview with Binom Tutor: During the training process, the Tutor will analyze your data and goals itself, proposing the most suitable professions.
  • Roles Board: On the "Roles Board," you can review the resume of each role and click "Interview me" to personally test the AI employee's logic and communication style before hiring.
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Updated July 20, 2026