How to connect HiBob to Binom: time off balance and requests, who is out of office, and employee lookup. Available on request.
The HiBob integration helps your team with HR questions: the AI employee tells people their remaining time off, creates and cancels time off requests, reports who is out, and finds a colleague. HiBob is available on request in your Binom account: Integrations → More integrations → HiBob.
What Binom can do in HiBob
Here, Binom means your AI employee. Once HiBob is connected, it calls the service's actions when a conversation needs that data. You decide which actions it can use. In your account, each action is labeled: read (Binom only views data), write, or delete (Binom changes or deletes data in HiBob).
| Section | What Binom can view | What Binom can change |
|---|---|---|
| Employees | Employees, search, work history | Create, edit, invite |
| Time off | Balance, requests, who is out | Request, cancel, balance adjustment |
| Documents | Employee documents | Upload documents |
| Goals | Goals and key results | Create and edit |
| Hiring | Job openings | No |
Can Binom request time off in HiBob?
Yes. Binom checks the time off balance ("Get Employee Time Off Balance") and creates a request ("Create Time Off Request"). If plans change, it cancels the request ("Cancel Time Off Request").
Who is out today and how to find a colleague
Binom tells you who is not working today ("Get Who's Out Today") and finds an employee by name ("Search Employees").
What access you will need
Connection options to choose from: a service user, or sign-in via OAuth 2.0 (you sign in to your service account and confirm access). You will need a HiBob service user with the required permissions. Details for each option are shown in the "Authentication" block on the HiBob page in your account.
How to get the HiBob integration
HiBob is available on request: first, the Binom team sets up the integration for your account. The general catalog rules are described in the guide how to connect a service from "More integrations".
- Open Integrations → More integrations, enter "HiBob" in the "Search integrations" field, and open the HiBob card.
- The page "HiBob integration for assistant" will show the message "Integration is available on request. Request it now, and we will set it up for you as a priority." Here, the assistant is your Binom. The "Authentication" block shows which access you will need, and the "Actions" list shows everything Binom can do in HiBob.
- Click "Request integration". "Request sent. You will receive a notification when the integration is available." will appear, and the button will change to "Requested".
- A Binom setup specialist will contact you. When the integration is ready, a "Connect" button will appear on the HiBob page.
- Click "Connect", go through the steps in the "Connect HiBob" window, and click "Done". After "Connecting…", the status will change to "Connected". If you see "Confirmation hasn't arrived yet. The connection may still complete. Check again in a minute.", click "Check again".
How to choose what Binom can do in HiBob
A connected integration does nothing until you allow actions. The account states this directly: "Select the actions the assistant may use. Until you select something, none of them are available to it."
- On the HiBob page, check the actions you need in the "Actions" list. The "Filter by actions" field helps you find them by name. The counter shows how many are selected.
- Check the "Ask before changing data" toggle. It is on by default: before any action that writes or deletes data, Binom describes what it is about to do and waits for your reply.
- Click "Save". The message "Allowed actions saved" confirms your changes.
To start, "Search Employees", "Get Employee Time Off Balance", "Get Who's Out Today" and "Create Time Off Request" are enough. Add the actions that change or delete data when you are ready to let Binom make changes in HiBob.
How to check that the integration works
- Start a new chat with your Binom, for example through the public chat link, ask about your remaining vacation days, and compare the answer with HiBob.
Possible problems
Binom does not use HiBob data in its answers
What to check: that the HiBob status is "Connected" and that the needed actions are checked (for example "Get Employee Time Off Balance").
What to do: check the actions and click "Save".
How to tell it is fixed: the message "Allowed actions saved" appears, and in a new chat Binom answers using HiBob data.
"Could not save the request. Please try again."
What to do: click "Request integration" again. If the message keeps appearing, write to support@binomai.com with the name of your Binom and the integration (HiBob).
How to tell it is fixed: the button shows "Requested".
"Integration is temporarily unavailable – your request has been saved."
You don't need to do anything else: the request is saved, and you will get a notification when HiBob can be connected.
"Reconnect required"
What this means: "The service no longer accepts saved access, so the assistant does not use it."
What to do: open the HiBob page in More integrations, click "Reconnect" and go through the connection window again.
How to tell it is fixed: the status is "Connected".
"Could not start the connection. Please try again."
What to do: click "Connect" again. If the message keeps appearing, write to support@binomai.com with the name of your Binom, the integration (HiBob) and a screenshot of the message.
How to tell it is fixed: the "HiBob connection" window opens.
"On a paid plan" instead of the connect button
The page will show "Available on a paid plan. Tell us what you need, and we will let you know when it launches." For what each plan includes, see the plans and subscription pricing page. To change your plan, follow the guide how to change or upgrade your plan. After changing your plan, go back to More integrations and open HiBob again.
"You do not have permission to manage this section."
What this means: only users with the Owner or Admin access level can manage integrations.
What to do: ask the account owner to give you the Admin access level, or to connect HiBob themselves. For more details, see access levels in a team.
How to tell it is fixed: after refreshing the page, the integration settings open.
If the problem is not resolved, write to support@binomai.com or send the message "I want to talk to a person" in the chat with Tutor. Include the name of your Binom, the integration, and attach a screenshot of the message.
How to disconnect HiBob
On the HiBob page, click "Disconnect". The "Disconnect HiBob?" window will show a warning: "The assistant will lose access to the service. To restore it, you will need to reconnect the integration and enter the access details again." Confirm, and "Integration disconnected" will appear.
Other common questions
Do I need a developer to integrate HiBob?
No. You request HiBob in the Integrations → More integrations section, the Binom team sets up the integration, and then you connect the account yourself and choose the actions.
What's next
Updated October 21, 2026
