Articulate Reach 360 Integration

Short answer

How to connect Articulate Reach 360 to Binom: course and learning path enrollment, and learner progress reports. Available on request.

The Articulate Reach 360 integration with Binom helps with training: your AI employee enrolls people in a course or learning path and shows what the employee has already completed. Articulate Reach 360 is available on request in your Binom account: Integrations → More integrations → Articulate Reach 360.

What Binom can do in Articulate Reach 360

Here, Binom means your AI employee. After you connect Articulate Reach 360, it calls the service's actions when a conversation needs that data. You decide which actions it can use. In the account, each action is labeled: read (Binom only views data), write or delete (Binom changes or deletes data in Articulate Reach 360).

Section	What Binom can view	What Binom can change
Courses	Courses	Enrollment and unenrollment of a user or group, importing completions
Learning paths	Learning paths and their courses	Enrollment and unenrollment
Reports	Activity, reports by course, learner, and group	No
Users and groups	Users, groups, invitations	Invitations, groups

Can Binom enroll someone in a course in Articulate Reach 360?

Yes. Binom finds a course ("List Courses") or a learning path ("List Learning Paths") and enrolls the employee ("Enroll User In Course", "Enroll User In Learning Path").

What has already been completed

Binom shows the employee's course report ("Get Learner Report").

What access you will need

Connection method: API key. The key has the permissions of the administrator who created it and works in the selected data region. Details for each method are shown in the "Authentication" block on the Articulate Reach 360 page in your account.

How to get the Articulate Reach 360 integration

Articulate Reach 360 is connected on request: first, the Binom team sets up the integration for your account. The general catalog rules are described in the guide how to connect a service from "More integrations".

Open Integrations → More integrations, type "Articulate Reach 360" in the "Search integrations" field, and open the Articulate Reach 360 card.
The page "Articulate Reach 360 integration for assistant" will show the message "Integration available on request. Request it now, and we will set it up for you as a priority." Here, the assistant is your Binom. The "Authentication" block shows which access you will need, and the "Actions" list shows everything Binom can do in Articulate Reach 360.
Click "Request integration." You will see "Request sent. You will receive a notification when the integration is available," and the button will change to "Requested."
A Binom setup specialist will contact you. When the integration is ready, a "Connect" button will appear on the Articulate Reach 360 page.
Click "Connect," go through the steps in the "Connect Articulate Reach 360" window, and click "Done." After "Connecting…," the status will change to "Connected." If you see "Confirmation has not arrived yet. The connection may still complete: check again in a minute," click "Check again."

How to choose what Binom can do in Articulate Reach 360

A connected integration does nothing until you allow actions. The account states this directly: "Select the actions the assistant can call. Until something is selected, the assistant has no access to any action."

On the Articulate Reach 360 page, check the actions you need in the "Actions" list. The "Filter actions" field helps you find them by name. The counter shows how many are selected.
Check the "Ask before changing data" toggle. It is on by default: before a write or delete action, Binom will describe what it plans to do and wait for your reply.
Click "Save." The message "Allowed actions saved" confirms the changes.

To start, "List Courses," "List Learning Paths," "Enroll User In Course," and "Get Learner Report" are enough. Add write and delete actions when you are ready to let Binom make changes in Articulate Reach 360.

How to check that the integration works

Start a new conversation with your Binom, for example through a public chat link, ask it to enroll a test employee in a course, and check the enrollment.

Possible problems

Binom does not use Articulate Reach 360 data in its answers

What to check: the Articulate Reach 360 status is "Connected," and the needed actions are selected (for example, "List Learning Paths").
What to do: select the actions and click "Save."
How to tell it is fixed: you see "Allowed actions saved," and in a new conversation Binom answers using Articulate Reach 360 data.

"Could not submit the request. Please try again."

What to do: click "Request integration" again. If the message keeps appearing, write to support@binomai.com with the name of your Binom and the integration (Articulate Reach 360).
How to tell it is fixed: the button shows "Requested."

"Integration temporarily unavailable: your request is saved."

You do not need to do anything else: the request is saved, and you will receive a notification when Articulate Reach 360 can be connected.

"Reconnect required"

What it means: "The service no longer accepts the saved access, so the assistant does not use it."
What to do: open the Articulate Reach 360 page in More integrations, click "Reconnect," and go through the connection window again.
How to tell it is fixed: the status is "Connected."

"Could not start the connection. Please try again."

What to do: click "Connect" again. If the message keeps appearing, write to support@binomai.com with the name of your Binom, the integration (Articulate Reach 360), and a screenshot of the message.
How to tell it is fixed: the "Connect Articulate Reach 360" window opens.

"On a paid plan" instead of the connect button

The page will show "Available on a paid plan. Tell us what you need, and we will let you know when it launches." For what each plan includes, see the subscription plans and pricing page, and for how to change your plan, see the guide how to change or upgrade your plan. After changing your plan, go back to More integrations and open Articulate Reach 360 again.

"You do not have permission to manage this section."

What it means: only users with the Owner or Admin access level can manage integrations.
What to do: ask the account owner to give you the Admin access level or to connect Articulate Reach 360 themselves. More details: access levels in a team.
How to tell it is fixed: after refreshing the page, the integration settings open.

If the problem is not resolved, write to support@binomai.com or send "I want to talk to a person" in the Binom Tutor chat. Include the name of your Binom, the integration, and a screenshot of the message.

How to disconnect Articulate Reach 360

On the Articulate Reach 360 page, click "Disconnect." The "Disconnect Articulate Reach 360?" window will show a warning: "The assistant will lose access to the service. To restore it, you will need to connect the integration again and re-enter the access details." Confirm, and you will see "Integration disconnected."

What's next

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Updated October 22, 2026

Articulate Reach 360 Integration: Course Enrollment in Chat – Articulate in Binom