How to connect Peec AI to Binom: product visibility in AI answers, trends, demand, and recommended actions. Available on request.
The Peec AI integration with Binom answers the question of how your brand and products appear in AI search engine answers: your AI employee shows a summary of products, trends and demand, along with recommended actions. Peec AI is available on request in the Binom cabinet: Integrations → More integrations → Peec AI.
What Binom can do in Peec AI
Binom here means your AI employee. Once Peec AI is connected, it calls the service's actions when a conversation needs that data. You decide which actions it can use. In the cabinet, each action is labeled: read (Binom only looks at the data), write or delete (Binom changes or deletes data in Peec AI).
| Section | What Binom can view | What Binom can change |
|---|---|---|
| Products | Products, visibility summary, trend, performance, demand, platforms | Create and edit products |
| Brands | Brands and their social networks | Create and edit |
| Actions | Recommended actions | Create, change status, mark steps |
| Monitoring | Prompts, topics, models, categories | Create categories |
Can Binom show how a product appears in AI answers?
Yes. Binom gets a summary ("Get Shopping Summary") and a trend ("Get Shopping Trend") for a product and explains where it appears in answers.
What to improve
Binom shows recommended actions ("List Actions") and marks completed steps ("Set Action Step Completion").
What access you will need
Connection method: API key. Details for each method are shown in the "Authentication" block on the Peec AI page in the cabinet.
How to get the Peec AI integration
Peec AI is connected on request: first, the Binom team sets up the integration for your account. The general catalog rules are described in the instructions how to connect a service from "More integrations".
- Open Integrations → More integrations, enter "Peec AI" in the "Search integrations" field, and open the Peec AI card.
- On the "Peec AI integration for assistant" page, you will see the message "The integration is available on request. Request it now, and we will set it up for you as a priority." The assistant here is your Binom. The "Authentication" block shows which access you will need, and the "Actions" list shows everything Binom can do in Peec AI.
- Click "Request integration". The message "Request sent. You will receive a notification when the integration becomes available." appears, and the button changes to "Requested".
- A Binom setup specialist will contact you. When the integration is ready, a "Connect" button appears on the Peec AI page.
- Click "Connect", go through the steps in the "Connecting Peec AI" window, and click "Done". After "Connecting…", the status changes to "Connected". If you see "Confirmation has not arrived yet. The connection may still complete: check again in a minute.", click "Check again".
How to choose what Binom can do in Peec AI
A connected integration does nothing until you allow actions. The cabinet states this directly: "Select the actions the assistant may call. Until something is selected, it has no access to any of them."
- On the Peec AI page, tick the actions you need in the "Actions" list. The "Filter by actions" field helps you find them by name. The counter shows how many are selected.
- Check the "Ask before changing data" toggle. It is on by default: before any write or delete action, Binom will describe what it is about to do and wait for your reply.
- Click "Save". The message "Allowed actions saved" confirms the changes.
To start, "List Brands", "List Products", "Get Shopping Summary" and "List Actions" are enough. Add the change and delete actions when you are ready to let Binom make changes in Peec AI.
How to check that the integration works
- Start a new chat with your Binom, for example via the public chat link, ask about your product's visibility, and compare the answer with Peec AI.
Possible issues
Binom does not use Peec AI data in its answers
What to check: that the Peec AI status is "Connected" and the required actions are ticked (for example "List Products").
What to do: tick the actions and click "Save".
How to tell it's resolved: the message "Allowed actions saved" appears, and in a new chat Binom answers using Peec AI data.
"Couldn't record the request. Please try again."
What to do: click "Request integration" again. If the message keeps appearing, write to support@binomai.com with the name of your Binom and the integration (Peec AI).
How to tell it's resolved: the button shows "Requested".
"Integration is temporarily unavailable – your request has been recorded."
You don't need to do anything else: the request is saved, and you will get a notification when Peec AI can be connected.
"Reconnect required"
What it means: "The service no longer accepts saved access, so the assistant does not use it."
What to do: open the Peec AI page under More integrations, click "Reconnect" and go through the connection window again.
How to tell it's resolved: the status shows "Connected".
"Couldn't start the connection. Please try again."
What to do: click "Connect" again. If the message keeps appearing, write to support@binomai.com with the name of your Binom, the integration (Peec AI) and a screenshot of the message.
How to tell it's resolved: the "Connecting Peec AI" window opens.
"On a paid plan" instead of the connect button
The page will show "Available on a paid plan. Tell us what you need, and we will let you know when it launches." For what each plan includes, see the plans and subscription pricing page, and for how to change your plan, see the guide how to change or upgrade your plan. After changing your plan, return to More integrations and open Peec AI again.
"You do not have permission to manage this section."
What it means: only users with the Owner or Admin access level can manage integrations.
What to do: ask the account owner to give you the Admin access level or to connect Peec AI themselves. More: access levels in a team.
How to tell it's resolved: after refreshing the page, the integration settings open.
If the problem is not resolved, write to support@binomai.com or to Binom Tutor in the chat with the message "I want to talk to a person". Include the name of your Binom, the integration, and attach a screenshot of the message.
How to disconnect Peec AI
On the Peec AI page, click "Disconnect". The "Disconnect Peec AI?" window will show a warning: "The assistant will lose access to the service. To restore it, you will need to connect the integration again and re-enter the access details." Confirm, and the message "Integration disconnected" will appear.
Other common questions
Do I need a developer to integrate Peec AI?
No. You request Peec AI in Integrations → More integrations, the Binom team sets up the integration, and then you connect your account yourself and choose the actions.
What's next
Updated October 21, 2026
