How to connect Monday.com to Binom: items on boards from conversation requests, subitems, updates and notifications. Available on request.
The Monday.com integration with Binom turns requests from chats into items on your boards: the AI employee creates an item in the right group, adds subitems and an update with the conversation details. Your team works with the request on the familiar board instead of searching for it in the message history. Monday.com is available on request in the Binom dashboard: Integrations → More integrations → Monday.com.
What Binom can do in Monday.com
Here, Binom means your AI employee. After you connect Monday.com, it calls the service's actions when the conversation needs that data. You decide which actions are available to it. In the dashboard, each action is marked: read (Binom only views data), write or delete (Binom changes or deletes data in Monday.com).
| Section | What Binom can view | What Binom can change |
|---|---|---|
| Items | None | Create, duplicate, move to another board, change position, archive, delete |
| Subitems | None | Create a subitem |
| Updates | Item updates | Create an update, clear updates |
| Boards and groups | None | Create a board, group, column, folder |
| Team | None | Notify a user, create a team, tag |
From a chat request to a Monday.com item
- The customer submits a request in the conversation.
- Binom creates an item on the requests board ("Create Item").
- It adds an update with the conversation details ("Create Update") and, if needed, subitems with steps ("Create Subitem").
- It can send a notification to the person in charge ("Create Notification").
How to get the Monday.com integration
Monday.com is connected on request: first, the Binom team sets up the integration for your account. The general catalog rules are described in the instructions how to connect a service from "More integrations".
- Open Integrations → More integrations, enter "Monday.com" in the "Search integrations" field, and open the Monday.com card.
- The "Monday.com integration for assistant" page will show the message "The integration is available on request. Request it now, and we will set it up for you as a priority." Here, the assistant is your Binom. The "Authentication" block shows which access will be needed, and the "Actions" list shows everything Binom can do in Monday.com.
- Click "Request integration". The message "Request sent. You will receive a notification when the integration becomes available." will appear, and the button will change to "Requested".
- A Binom setup specialist will contact you. When the integration is ready, a "Connect" button will appear on the Monday.com page.
- Click "Connect," complete the steps in the "Connecting Monday.com" window, and click "Done". After "Connecting…", the status will change to "Connected". If the message "Confirmation has not arrived yet. The connection may still complete; check again in a minute." appears, click "Check again".
How to choose what Binom can do in Monday.com
A connected integration does nothing until you allow actions. The dashboard states this clearly: "Select the actions the assistant may call. Until you select something, it has no access to any of them."
- On the Monday.com page, tick the actions you need in the Actions list. The Filter actions field helps you find them by name. The counter shows how many are selected.
- Check the "Ask before changing data" toggle. It is on by default: before any action that writes or deletes data, Binom will describe what it plans to do and wait for your approval.
- Click "Save". The message "Allowed actions saved" confirms the changes.
To start, "Create Item", "Create Update" and "Create Notification" are enough. Add the actions for editing and deleting when you are ready to let Binom make changes in Monday.com.
How to check that the integration works
- Start a new chat with your Binom, for example through the public chat link, leave a test request and check the item on the board.
- Delete the test item after checking.
Possible problems
Binom does not use Monday.com data in its answers
What to check: that the Monday.com status is "Connected" and the needed actions are ticked (for example "Create Item").
What to do: tick the actions and click "Save".
How to tell it is fixed: the message "Allowed actions saved" appears, and in a new chat Binom answers using Monday.com data.
"Couldn't save the request. Please try again."
What to do: click "Request integration" again. If the message keeps appearing, write to support@binomai.com with the name of your Binom and the integration (Monday.com).
How to tell it is fixed: the button shows "Requested".
"The integration is temporarily unavailable – your request has been recorded."
Nothing else is needed: the request is saved, and you will get a notification when Monday.com can be connected.
"Reconnection required"
What it means: "The service no longer accepts saved access, so the assistant does not use it."
What to do: open the Monday.com page in More integrations, click "Reconnect" and go through the connection window again.
How to tell it is fixed: the status shows "Connected".
"Couldn't start the connection. Please try again."
What to do: click "Connect" again. If the message keeps appearing, write to support@binomai.com with the name of your Binom, the integration (Monday.com) and a screenshot of the message.
How to tell it is fixed: the "Connect Monday.com" window opens.
"On a paid plan" instead of the connect button
The page will show "Available on a paid plan. Tell us what you need, and we will let you know when it launches." For what each plan includes, see the plans and subscription pricing page, and for how to change your plan, see the guide how to change or upgrade your plan. After changing your plan, return to More integrations and open Monday.com again.
"You do not have permission to manage this section."
What this means: only users with the Owner or Admin access level can manage integrations.
What to do: ask your account owner to give you the Admin level or to connect Monday.com yourself. More details: access levels in a team.
How to tell it's resolved: after refreshing the page, the integration settings open.
If the problem is not resolved, write to support@binomai.com or, in the chat with Tutor, send "I want to talk to a person". Include the Binom name, the integration, and attach a screenshot of the message.
How to disconnect Monday.com
On the Monday.com page, click "Disconnect". The "Disconnect Monday.com?" window will show a warning: "The assistant will lose access to the service. To restore it, you will need to connect the integration again and re-enter the credentials." Confirm, and "Integration disconnected" will appear.
Other common questions
Can a chatbot create a task in Monday.com?
Yes. Using the "Create Item" action, Binom creates an item on the selected board based on a request from the conversation.
Can Binom add a comment with conversation details to an item?
Yes, using the "Create Update" action: the update appears in the item's activity feed.
Do I need a developer to integrate Monday.com?
No. You request Monday.com in Integrations → More integrations, the Binom team sets up the integration, and then you connect the account yourself and choose the actions.
What's next
Updated on 21.10.26
The Monday.com integration with Binom turns requests from chats into items on your boards: the AI employee creates an item in the right group, adds subitems and an update with conversation details. The team works with the request on the familiar board instead of searching for it in the messages. Monday.com is available on request in the Binom account: Integrations → More integrations → Monday.com.
What Binom can do in Monday.com
Binom here refers to your AI employee. Once Monday.com is connected, it calls the service's actions when the conversation requires that data. You decide which actions are available to it. In the account, each action is labeled: read (Binom only views data), write or delete (Binom changes or deletes data in Monday.com).
| Section | What Binom can view | What Binom can change |
|---|---|---|
| Items | Items and subitems on boards | Creating, duplicating, moving to a group or to another board, changing column values, description, archiving, deleting |
| Updates | Updates and replies | Creating, editing, pinning an update |
| Boards and groups | Boards, groups, columns, folders, activity log | Creating and editing boards, groups, columns, and folders |
| Notifications | Notifications | Sending a notification to a user |
| Team | Users, teams, workspaces | Inviting users, teams, board access |
Request from chat to Monday.com item
- The client leaves a request in the conversation.
- Binom creates an item on the Roles Board ("Create Item").
- It adds an update with the conversation details ("Create Update") and, if needed, subitems with steps ("Create Subitem").
- It can send a notification to the person in charge ("Create Notification").
Request status on the client's request
Binom finds the item on the board ("List Items Page") and reports its status from the board columns. When the status changes during the conversation, Binom updates the column ("Change Column Value").
What access you will need
Connection method: API token. Details for each method are shown in the "Authentication" block on the Monday.com page in your account.
How to get the Monday.com integration
Monday.com is connected on request: first, the Binom team sets up the integration for your account. The general catalog rules are described in the instructions how to connect a service from "More integrations".
- Open Integrations → More integrations, enter "Monday.com" in the "Search integrations" field, and open the Monday.com card.
- The "Monday.com integration for assistant" page will show the message "Integration available on request. Request it now, and we will set it up for you as a priority." The assistant here is your Binom. The "Authentication" block shows what access you will need, and the "Actions" list shows everything Binom can do in Monday.com.
- Click "Request integration". The message "Request sent. You will receive a notification when the integration is available." will appear, and the button will change to "Requested".
- A Binom setup specialist will contact you. When the integration is ready, a "Connect" button will appear on the Monday.com page.
- Click "Connect," go through the steps in the "Connect Monday.com" window, and click "Done." After "Connecting…", the status will change to "Connected." If the message "Confirmation has not arrived yet. The connection may still complete, so check again in a minute." appears, click "Check again."
How to choose what Binom can do in Monday.com
A connected integration does nothing until you allow actions. The account page states this directly: "Select the actions the assistant may trigger. Until something is selected, it has access to none of them."
- On the Monday.com page, check the actions you need in the "Actions" list. The "Filter actions" field helps you find them by name. The counter shows how many are selected.
- Check the "Ask before changing data" toggle. It is on by default: before any write or delete action, Binom will describe what it intends to do and wait for your reply.
- Click "Save". The message "Allowed actions saved" confirms the changes.
To start, "Create Item", "Create Update", and "Create Notification" are enough. Add change and delete actions when you are ready to trust Binom with changes in Monday.com.
How to check that the integration works
- Start a new conversation with your Binom, for example through a public chat link, submit a test request, and check the item on the board.
- Delete the test item after checking.
Possible problems
Binom does not use Monday.com data in its replies
What to check: the Monday.com status is "Connected" and the needed actions are checked (for example "Create Item").
What to do: check the actions and click "Save".
How to tell it's resolved: "Allowed actions saved" appears, and in a new chat Binom answers using Monday.com data.
"Couldn't save the request. Please try again."
What to do: click "Request integration" again. If the message keeps appearing, write to support@binomai.com with the name of your Binom and the integration (Monday.com).
How to tell it's resolved: "Requested" appears on the button.
"Integration temporarily unavailable – your request has been recorded."
Nothing else needs to be done: the request is saved, and you will receive a notification when Monday.com can be connected.
"Reconnection required"
What it means: "The service no longer accepts saved credentials, so the assistant does not use them."
What to do: open the Monday.com page in More integrations, click "Reconnect" and go through the connection window again.
How to tell it's resolved: the status shows "Connected".
"Couldn't start the connection. Please try again."
What to do: click "Connect" again. If the message keeps appearing, write to support@binomai.com with the name of your Binom, the integration (Monday.com) and a screenshot of the message.
How to tell it's resolved: the "Connect Monday.com" window opens.
"On a paid plan" instead of the connect button
The page will show "Available on a paid plan. Tell us what you need, and we will let you know when it launches." For what each plan includes, see the plans and subscription pricing page, and for how to change your plan, see the guide how to change or upgrade your plan. After changing your plan, return to More integrations and open Monday.com again.
"You don't have permission to manage this section."
What it means: only users with the Owner or Admin access level can manage integrations.
What to do: ask the account owner to give you the Admin access level or to connect Monday.com themselves. More details: access levels in a team.
How to tell it's resolved: after refreshing the page, the integration settings open.
If the problem is not resolved, write to support@binomai.com or send "I want to talk to a person" in the Tutor chat. Include the name of your Binom, the integration and a screenshot of the message.
How to disconnect Monday.com
On the Monday.com page, click "Disconnect". The "Disconnect Monday.com?" window will show a warning: "The assistant will lose access to the service. To restore it, you will need to connect the integration again and re-enter the credentials." Confirm, and "Integration disconnected" will appear.
Other common questions
Can a chatbot create a task in Monday.com?
Yes. Using the "Create Item" action, Binom creates an item on the selected board based on a request from the conversation.
Can Binom add a comment with conversation details to an item?
Yes, using the "Create Update" action: the update appears in the item's feed.
Do I need a developer to integrate Monday.com?
No. You request Monday.com in the Integrations → More integrations section, the Binom team sets up the integration, and then you connect the account yourself and choose the actions.
What's next
Updated on 21.10.26
The Monday.com integration with Binom turns chat requests into items on your boards: the AI employee creates an item in the right group, adds subitems and an update with the conversation details. The team works with the request on the board they already use, instead of searching for it in the chat history. Monday.com is available on request in your Binom account: Integrations → More integrations → Monday.com.
What Binom can do in Monday.com
Here, Binom means your AI employee. After you connect Monday.com, it calls the service's actions when the conversation needs that data. You decide which actions are available to it. In the account, each action is labeled: read (Binom only views data), write, or delete (Binom changes or deletes data in Monday.com).
| Section | What Binom can view | What Binom can change |
|---|---|---|
| Items | Board items and subitems | Create, duplicate, move to a group or to another board, change column values, description, archive, delete |
| Updates | Updates and replies | Create, edit, pin an update |
| Boards and groups | Boards, groups, columns, folders, activity log | Create and edit boards, groups, columns, and folders |
| Notifications | Notifications | Send a notification to a user |
| Team | Users, teams, workspaces | Invite users, teams, board access |
Chat request to a Monday.com item
- The customer submits a request in the conversation.
- Binom creates an item on the requests board ("Create Item").
- It adds an update with the conversation details ("Create Update") and, if needed, subitems with steps ("Create Subitem").
- It can send a notification to the person in charge ("Create Notification").
Request status on the customer's request
Binom finds the item on the board ("List Items Page") and reports its status from the board columns. When the status changes during the conversation, Binom updates the column ("Change Column Value").
What access you will need
Connection method: API token. Details for each method are shown in the "Authentication" block on the Monday.com page in your account.
How to get the Monday.com integration
Monday.com is connected on request: first, the Binom team sets up the integration for your account. The general catalog rules are described in the instructions how to connect a service from "More integrations".
- Open Integrations → More integrations, type "Monday.com" in the "Search integrations" field, and open the Monday.com card.
- The "Monday.com integration for assistant" page will show the message "Integration available on request. Request it now, and we will set it up for you as a priority." The assistant here is your Binom. The "Authentication" section shows what access will be needed, and the "Actions" list shows everything Binom can do in Monday.com.
- Click "Request integration". The message "Request sent. You will be notified when the integration is available." will appear, and the button will change to "Requested".
- A Binom setup specialist will contact you. When the integration is ready, a "Connect" button will appear on the Monday.com page.
- Click "Connect", go through the steps in the "Connect Monday.com" window, and click "Done". After "Connecting…", the status will change to "Connected". If you see "Confirmation has not arrived yet. The connection may still complete. Check again in a minute.", click "Check again".
How to choose what Binom can do in Monday.com
A connected integration does nothing until you allow actions. The dashboard states this clearly: "Select the actions the assistant may trigger. Until something is selected, it has access to none of them."
- On the Monday.com page, check the actions you need in the "Actions" list. The "Filter actions" field helps you find them by name. The counter shows how many are selected.
- Check the "Ask before changing data" toggle. It is on by default: before a write or delete action, Binom will describe what it is about to do and wait for your reply.
- Click "Save". The message "Allowed actions saved" confirms the changes.
To start, "Create Item", "Create Update" and "Create Notification" are enough. Add update and delete actions when you are ready to let Binom make changes in Monday.com.
How to check that the integration works
- Start a new conversation with your Binom, for example via a public chat link, submit a test lead, and check the item on the board.
- Delete the test item after checking.
Possible problems
Binom does not use Monday.com data in its replies
What to check: the Monday.com status is "Connected", and the needed actions are selected (for example "Create Item").
What to do: select the actions and click "Save".
How to tell it is resolved: the message "Allowed actions saved" appears, and in a new conversation Binom replies using Monday.com data.
"Could not record the request. Please try again."
What to do: click "Request integration" again. If the message keeps appearing, write to support@binomai.com with the name of your Binom and the integration (Monday.com).
How to tell it is resolved: the button shows "Requested".
"The integration is temporarily unavailable. Your request has been recorded."
Nothing else needs to be done: the request is saved, and you will be notified when Monday.com can be connected.
"Reconnection required"
What this means: "The service no longer accepts saved access details, so the assistant can't use them."
What to do: open the Monday.com page under More integrations, click "Reconnect" and go through the connection window again.
How to tell it's fixed: the status shows "Connected."
"Couldn't start the connection. Please try again."
What to do: click "Connect" again. If the message keeps appearing, write to support@binomai.com with the name of your Binom, the integration (Monday.com) and a screenshot of the message.
How to tell it's fixed: the "Connect Monday.com" window opens.
"On a paid plan" instead of the connect button
The page will show "Available on a paid plan. Tell us what you need, and we'll let you know when it launches." For what each plan includes, see the plans and subscription pricing page, and for how to change your plan, see the guide how to change or upgrade your plan. After changing your plan, go back to More integrations and open Monday.com again.
"You don't have permission to manage this section."
What this means: only users with the Owner or Admin access level can manage integrations.
What to do: ask the account owner to give you the Admin access level or to connect Monday.com themselves. For more details, see access levels for your team.
How to tell it's fixed: after refreshing the page, the integration settings open.
If the problem isn't resolved, write to support@binomai.com or send "I want to talk to a person" in the chat with Binom Tutor. Include the name of your Binom, the integration and a screenshot of the message.
How to disconnect Monday.com
On the Monday.com page, click "Disconnect." The "Disconnect Monday.com?" window will show a warning: "The assistant will lose access to the service. To restore it, you'll need to connect the integration again and re-enter your access details." Confirm, and the message "Integration disconnected" will appear.
Other common questions
Can a chatbot create a task in Monday.com?
Yes. Using the "Create Item" action, Binom creates an item on the selected board based on a request from the conversation.
Can Binom add a comment with conversation details to an item?
Yes, using the "Create Update" action: the update appears in the item's activity feed.
Do I need a developer to set up the Monday.com integration?
No. You request Monday.com in Integrations → More integrations, the Binom team sets up the integration, and then you connect the account yourself and choose the actions.
What's next
Updated October 21, 2026
