Client’s case study
Luxury restaurant (NDA)
- Category: HoReCa, Restaurants
- Location: Poland
- Goal:
Optimise the restaurant’s key operational processes: speed up staff training and onboarding, reduce the workload on employees handling calls and bookings, minimise manual work with guest reviews, comments and messages, and provide faster, more consistent 24/7 service. This required automating repetitive tasks and connecting them to the restaurant’s existing CRM, Syrve, telephony and digital channels without rebuilding its current infrastructure.
HoReCa Meat
- Category: HoReCa, Production
- Location: Europe
- Goal:
Create personalised Artificial Intelligence that processes customer requests on the official HoReCa Meat Facebook page and messengers. Integrating Binom with the client’s CRM system to transfer data on customers and their orders.
