Client’s case study

Binom Technical Support for Security Systems

The goal of the project is to provide 24/7 multilingual support for security system users via the website, mobile app, and phone lines. Binom Technical Support independently consults on device operation, assists with password recovery, and identifies types of malfunctions from photos. The system automates routine request handling and integrates with a ticketing system to escalate complex incidents to live specialists.

Ajax Systems

Demo version of a personalised AI Seller that provides customer service to the clients worldwide 24/7.

Binom consults on security matters and offers personalised security solutions for different types of facilities and protection requirements.

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