Frequently Asked Questions
Testing ensures that the AI navigates the product range, prices, and stock availability flawlessly, and correctly applies sales strategies and objection-handling before going live with real traffic. How to set up ResultYou launch a fully trained and verified digital employee who does not “hallucinate” and provides clients with only reliable Read more…
The tool is designed so your team instantly learns about key operational events: new orders, requests, or situations where a client needs help from a live operator. This guarantees maximum response speed, even if employees currently don’t have access to the control panel. How to set up ResultYou create a Read more…
Team access allows the company owner (Owner) to delegate management of Binoms to different departments, enabling joint AI training and effective quality control. How to set up ResultEach company specialist gets access to exactly those assistants they are responsible for (for example, the sales department only sees the Sales Binom), Read more…
Allows Binom to handle incoming messages in Direct and Messenger, using a unified knowledge base and up-to-date information about your company’s products. How to set up ResultThe AI seller independently consults buyers on social networks, selects products, and places orders, ensuring consistent responses across all communication channels.
The bot serves as a hub for operational notifications for your team, instantly informing employees about new orders, complaints, or requests that require human intervention. How to set up ResultEmployees instantly receive messages about important events and can promptly take over a dialogue or handle a hot lead without needing Read more…
This bot extends your business’s presence in the messenger, allowing clients to place orders and get consultations in an interface familiar to them, outside the website. How to set up ResultBuyers can find your company in Telegram search and have a dialogue with the AI seller, check product availability, and Read more…
The integration combines Binom’s capabilities with your corporate sales management system, allowing it to take client history into account and automatically pass on completed orders. This eliminates lead loss and the routine of manual data transfer. How to set up ResultThe sales process becomes seamless: data about the buyer’s interests Read more…
The widget allows you to place the synthetic employee directly on your website’s pages for prompt client assistance. It serves as a tool for round-the-clock consultations, lead collection, and reducing the workload on human staff. How to set up ResultWebsite visitors see a branded chat window and can get consultations Read more…
WebRTC allows clients to talk to your Binom by voice directly in the browser. This reduces the time needed to resolve complex issues and makes the consultation feel more “live.” How to set up ResultClients get the ability to quickly interact by voice with the AI employee without needing to Read more…
Visual customization makes the chat an organic part of your website, which increases users’ trust in the brand. How to set up ResultYou get a uniquely designed widget that fully matches your company’s corporate style.