How can Binom Hostess be customised to suit a restaurant’s processes?

Binom Hostess is configured to suit the actual processes of a specific restaurant, rather than operating solely according to a one-size-fits-all scenario. For example, for a restaurant, customisation may cover guest interaction scenarios, booking rules, pre-order scenarios, customer database management and rules for interacting with staff. These settings determine the role's operational behaviour.

• guest interaction scenarios;
• booking rules;
• pre-order scenarios;
• customer database management;
• rules for interacting with staff;
• the Tone of Voice can be further customised using specific Binom AI tools-how to customise the communication style of an AI assistant.