A restaurant member of staff can send Binom a standard text message via Telegram, and Binom Hostess uses this to enter the guest's details into Syrve. For example, a waiter might provide the guest's name, date of birth and wine preference, after which the details are added to the customer management system.
- The message does not need to be formatted as a table or a special form.
- Example: "Ivan Ivanov. Birthday 15 May. Prefers dry white wine".
- Once processed, Binom enters the information received into Syrve.
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Updated August 12, 2026 · Binom AI team