- Goal:
Create personalised AI Consultant to sell and advice on products for the clients and cosmetologists. AI can define the category of the question and engage immediate doctors’ assistance in case of emergency.
- Achieved:
Binom consults clients on products, their usage, respective protocols, suggests products for customers requests. AI can define a client’s query category and engages immediate doctors’ assistance in case of emergency. Binom provides protocols for products usage and properties.
- Creation timeline:
2 months
- Integration
- Binom exports data from the company’s website, and updates the price list via the connected RSS channel.
- Binom is connected to the company’s CRM to export and import clients history data and personalise its communication and offer based on previous experience.
- Public chat page
- Milestones:
- Goal:
Create personalised AI Consultant to sell and advice on products for the clients and cosmetologists. AI can define the category of the question and engage immediate doctors’ assistance in case of emergency.
- Achieved:
Binom consults clients on products, their usage, respective protocols, suggests products for customers requests. AI can define a client’s query category and engages immediate doctors’ assistance in case of emergency. Binom provides protocols for products usage and properties.
- Creation timeline:
2 months
- Integration
- Binom exports data from the company’s website, and updates the price list via the connected RSS channel.
- Binom is connected to the company’s CRM to export and import clients history data and personalise its communication and offer based on previous experience.
- Public chat page
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The goal of the project is to provide 24/7 multilingual support for security system users via the website, mobile app, and phone lines. Binom Technical Support independently consults on device operation, assists with password recovery, and identifies types of malfunctions from photos. The system automates routine request handling and integrates with a ticketing system to escalate complex incidents to live specialists.
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