About Delamark Sales Manager
Delamark Sales Manager is a synthetic AI sales specialist for online stores of eco and natural products. It consults customers, recommends products, handles objections and guides the customer through the purchase, 24/7 and in any language.
Built on real eco-retail experience
The role was created by Alex Verenikin, founder of Delamark, a Ukrainian manufacturer of eco household chemicals and cosmetics, and a PhD in Chemistry. It carries his methods for the questions eco-product customers really ask: is it truly eco, will it clean as well, why does it cost more, is it safe for children and for sensitive skin. The seller answers using the product data and certificates you provide.
Sees what the customer sees
Customers can send a photo or screenshot, and the seller finds matching products in the catalog. In the website widget it talks by voice in real time and shows product images during the conversation. More: matching products by images.
One seller for several countries
Products, prices and stock come from your Google Merchant feed. The role is split into European language zones and can hold several price lists, so each market gets its own prices and assortment. More: automatic updates via Google Merchant feed.
Experience
Delamark Sales Manager already works in real stores.
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delamark.ua
Delamark UA Sales Manager
Online store of eco household chemicals and cosmetics in Ukraine. Consults customers, handles objections and supports orders.
View case → -
delamark.eu
Delamark EU Sales Manager
Online store for European countries with separate language zones, prices and assortment.
View case →
Results
One seller for two stores: the same expertise in eco products, in the language and prices of each market.
- 2 storesDelamark UA and Delamark EU
- 24/7Consultations in any language
Skills
Integrations
Channels and systems Delamark Sales Manager works with.
- Website widget Consults visitors on the site, talks by voice in real time and shows product images during the conversation.
- Images and screenshots Accepts photos from customers and finds matching products.
- Google Merchant feed Keeps products, prices and stock in sync automatically.
- Language zones and price lists Separate European language zones with their own price lists and assortment.
- Messengers and social media Works in the channels connected to your Binom.
What is required to hire
- Google Merchant feed or product catalog with descriptions and images (required).
- Price lists for each country, if prices or assortment differ.
- Product certificates and ingredient data, so the seller can back eco claims with facts.
- Company information and FAQ in any form.
- A dialogue with Binom Tutor to confirm the seller understood you correctly.
How to hire
Setup takes about 15 minutes of your time.
- Click "Hire" and choose the company where the seller will work.
- Connect your Google Merchant feed and add price lists for each market.
- Confirm with Binom Tutor that the seller understood your products correctly.
- Install the website widget and connect your channels.
- Test the seller with a typical customer question and launch it.
FAQ
What makes Delamark Sales Manager different from a general AI seller?
It was created by Alex Verenikin, founder of Delamark and a PhD in Chemistry, from real experience selling eco household chemicals and cosmetics. It knows how customers of natural products think and handles their specific objections: whether the product is truly eco, whether it cleans as well as conventional chemicals, why it costs more and whether it is safe for children.
Which stores is it best suited for?
Online stores that sell eco and natural products: household chemicals, laundry and cleaning products, dishwashing products, kids' care and natural cosmetics.
Can customers send photos?
Yes. The seller accepts images and screenshots, recognizes what the customer is looking for and suggests matching products from the catalog.
Can customers talk to it by voice?
Yes. It holds real-time voice conversations right in the website widget and shows product images in the chat while it talks.
How does it get products, prices and stock?
Through your Google Merchant feed. Prices and availability stay in sync with your store and ads automatically.
Can it work in several countries with different prices?
Yes. The role is split into European language zones and can use several price lists, because prices and assortment differ from country to country. Each customer gets the prices and products of their own market.
Which languages does it speak?
Any language. It answers in the language the customer uses.
Where does it already work?
In two Delamark online stores: Delamark UA for Ukraine and Delamark EU for European countries.
How much does Delamark Sales Manager cost?
€55 per month. Request packages and integrations are described on the Binom pricing page: https://binomai.com/pricing/
How long does it take to launch?
About 15 minutes of your time: connect your Google Merchant feed, add company information, confirm with Binom Tutor that the seller understood your products correctly and install the widget.