What the Online Seller Smart AI seller does
Binom Online Seller Smart is an advanced AI seller that handles customer requests 24/7 in any language, including photos and screenshots, and selects suitable products from your catalog.
What problem it solves
Customers send screenshots and photos instead of describing what they want. Managers spend hours sorting through these requests, and orders from social media get lost. Binom Online Seller Smart automates this work: it analyzes the image, understands what the customer needs and immediately selects products from the catalog.
How photo matching works
Binom identifies key features in the image: color, style and shape. It then searches the catalog for the closest products, suggests justified alternatives and places the order. Read more: can an AI seller match products from images.
Trained on your data
Binom learns from product descriptions, price lists and examples of visual requests. It holds a conversation, identifies needs and accepts both text and image requests. How to give it your range: how to connect a product catalog.
Skills
Integrations
Channels and systems that Binom Online Seller Smart works with.
- Instagram Direct and Facebook Messenger Accepts photos and screenshots directly in social media and matches products. Connection: how to connect Facebook Messenger and Instagram.
- WhatsApp, Telegram, Viber Consults customers and accepts orders in messengers, including image-based requests.
- Binom AI public chat page A separate chat link without a website: how to give customers a chat link.
- Mobile apps Binom is embedded into the store's app.
- Catalog and price list Matching is based on current products, prices and stock.
What you need to hire
- Product catalog with descriptions and images, or a Google Merchant link (required).
- Price list with current prices and stock.
- Examples of visual requests from your customers, if you have them.
- Company information and FAQ in any format.
- Conversation with Binom Tutor to confirm that Binom understood you correctly.
How to hire
Setup takes about 15 minutes of your time.
- Click "Hire" and choose the company where Binom will work.
- Upload the catalog with images and the price list.
- Confirm with Binom Tutor that Binom understood your range correctly.
- Connect channels: Instagram, Facebook, messengers, the public chat page.
- Send Binom a test photo and launch it for customers.
Frequently asked questions
Can Binom match a product from a photo or screenshot?
Yes. The customer sends a photo or screenshot, Binom identifies key features (color, style and shape) and finds the most similar products in your catalog. If there is no exact match, it suggests justified alternatives.
How is Online Seller Smart different from a regular salesperson?
Smart works with visual requests: it accepts not only text but also photos and screenshots, recognizes what is in them and matches products by image. This matters where customers show more than they describe: clothing, shoes, furniture, decor, accessories.
Where do customers send photos from?
From Instagram Direct, Facebook Messenger, WhatsApp, Telegram, Viber, from the Binom AI public chat page, and from the mobile app if Binom is embedded in it.
Can Binom place an order after matching?
Yes. Once the customer has chosen a product, Binom clarifies the details and places the order directly in the conversation.
What happens if the product from the photo is not in the catalog?
Binom does not invent products: it suggests the closest similar items from your catalog and explains how they are alike.
What languages does Binom speak?
Any language: Binom replies in the language the customer used, in text and by voice.
How does Binom learn the range and prices?
From your catalog and price list. Connect the catalog or upload a spreadsheet, and Binom will match products using current data.
Do I need to teach Binom to recognize my products?
A catalog with descriptions and images is enough. If you upload examples of customers' visual requests, Binom will better understand what exactly they are looking for.
How much does Binom Online Seller Smart cost?
From 65 EUR per month. Request packages and integration costs are described on the Binom pricing page: https://binomai.com/ru/pricing/
Is there a trial period?
Yes, 15 days. During this time you connect channels and see real customer requests in your dashboard, including those with photos.
How long does setup take?
About 15 minutes of your time: upload the catalog and price list, confirm with Binom Tutor that Binom understood you correctly, and connect channels.
Will Binom replace managers?
Binom takes over decoding photos and screenshots, matching, and routine orders. Managers step in for complex cases and do not spend hours sorting through visual requests.