Problem. Are your sales limited by the capacity of your contact center team? Due to a lack of professional staff, high cost of team maintenance, or lack of knowledge or languages? Binom Ai Online Seller will help you grow your business.

Binom Seller specialist works 24/7 in all languages ​​and will provide high quality customer service for your clients. It is trained based on your product descriptions, price lists, additional materials, dialogues with clients, and data from CRM and warehouse programs. It will not only clarify the needs of your clients, and share all information on a product, but also, if necessary, calculate the budget, compare deals and help with the final choice. Furthermore, it will process the order details and transfer them to your CRM.

This specialist will help your customers understand the rules of operation of your products 24/7 in all languages, will provide schemes, drawings, video tutorials to explain the details; collect statistics of requests and satisfaction of your customers for you. Just place a qr code with a link to the page of Binom Tech employee on your product. In any location, when scanned, it will redirect the operator to talk with Binom Tech support.

Problem. Is your staff struggling to handle all orders and reservations? Are requests from your website or phone going unanswered after hours? Do customers wait too long for a waiter in your venue? Binom AI Hostess will become your 24/7 first point of contact, automate order processing, and free up your staff for more complex tasks.

The specialist is trained on your current menu, restaurant data, FAQ, and brand values. Binom AI Hostess processes delivery orders, table reservations, menu item selection, questions about ingredients and calories, and event pre-orders 24/7 in any language. The role clarifies all details, considers the budget and preferences, and then correctly transfers the completed order to your establishment’s cash register, POS, or CRM system.

Problem. Do customers send screenshots and photos instead of describing what they want? Are managers spending hours deciphering visual requests while orders from social media get lost? Binom Online Seller Smart automates the handling of such inquiries: it analyzes images, interprets visual needs, and instantly matches relevant items from your catalog.

The specialist is trained on product descriptions, price lists, and examples of visual queries. Binom Online Seller Smart 24/7 conducts conversations, identifies needs, and accepts both text and graphic requests. The role analyzes images, identifying key attributes (color, style, shape), searches for the closest matching products in the catalog, offers reasoned alternatives, and places orders.

This specialist will help you with hiring, database processing, consultations for job applicants, questionnaires and determining the professional level of specialists. Binom HR specialist will consult your new employees, train them as well as support them in their new roles.

This specialist helps navigate your products in offline retail. An indispensable assistant for those products that require help in choosing and/or are sold internationally. Each product in your price list receives a QR code placed on the packaging or price tag on the shelf. By scanning it a buyer will go to the chat page with a Binom specialist who already knows everything about this specific product and will sell it and answer all questions like the best sales specialist or the founders themselves. This also opens additional opportunities for web marketing, since your remarketing base will be replenished with new clients.

Purpose: This specialist will sell your products 24/7 in all languages, ​​helping your customers understand its benefits, usage, watch video tutorials, and collect statistics on your customers satisfaction level on request. Just place a QR code with a link to the page of your Binom employee on your product. Once scanned, the code will redirect your customers to the chat page with Binom Specialist.

Purpose: When equipment is put into use, numerous questions often arise. To answer them, an operator needs to go through the instructions, or write letters to the manufacturer waiting for their response – taking into account possible language barriers and time zones they will receive answers hours or days later.

Binom AI Tech support is a specialist that possesses the knowledge and experience of the manufacturer and key engineers, knows all the instructions and has already clarified all the questions for you to be ready to help you instantly with any question.

This specialist will help your customers understand the rules of operation of your products 24/7 in all languages, will provide schemes, drawings, video tutorials to explain the details; collect statistics of requests and satisfaction of your customers for you. Just place a qr code with a link to the page of Binom Tech employee on your product. In any location, when scanned, it will redirect the operator to talk with Binom Tech support.