Create an AI Consultant to provide up to date information in the energy sector to the Union members.
Create an AI Consultant to provide up to date information in the energy sector to the Union members.
The goal of the project is to provide 24/7 multilingual support for security system users via the website, mobile app, and phone lines. Binom Technical Support independently consults on device operation, assists with password recovery, and identifies types of malfunctions from photos. The system automates routine request handling and integrates with a ticketing system to escalate complex incidents to live specialists.
The goal of the implementation was to automate 24/7 customer consultations and order processing across all digital channels while providing multilingual support. Binom Seller was designed to independently recommend products, handle customer objections, and perform upselling, transferring data to the CRM and involving a live agent only when necessary.
Create an Artificial Intelligence that will respond to client’s text and phone queries 24/7 in the most accurate and helpful way. Clients base of 3 million users.