Create an AI Expert based on the experience and knowledge of Dr. Dag Zeiner-Gundersen. AI specialises in crisis management, artificial intelligence algorithms, and energy company management.
Create an AI Expert based on the experience and knowledge of Dr. Dag Zeiner-Gundersen. AI specialises in crisis management, artificial intelligence algorithms, and energy company management.
Optimise the restaurant’s key operational processes: speed up staff training and onboarding, reduce the workload on employees handling calls and bookings, minimise manual work with guest reviews, comments and messages, and provide faster, more consistent 24/7 service. This required automating repetitive tasks and connecting them to the restaurant’s existing CRM, Syrve, telephony and digital channels without rebuilding its current infrastructure.
The goal of the project is to provide 24/7 multilingual support for security system users via the website, mobile app, and phone lines. Binom Technical Support independently consults on device operation, assists with password recovery, and identifies types of malfunctions from photos. The system automates routine request handling and integrates with a ticketing system to escalate complex incidents to live specialists.
The goal of the implementation was to automate 24/7 customer consultations and order processing across all digital channels while providing multilingual support. Binom Seller was designed to independently recommend products, handle customer objections, and perform upselling, transferring data to the CRM and involving a live agent only when necessary.