---
id: "role-13385"
type: "role"
lang: "en"
title: "Binom Technical Support - 1.0"
url: "https://binomai.com/roles/binom-technical-support-1-0/"
translation_group: "role-13385"
translations:
  ru:
    url: "https://binomai.com/ru/roles/binom-technical-support-1-0/"
    markdown: "https://binomai.com/ai/ru/roles/binom-technical-support-1-0.md"
  uk:
    url: "https://binomai.com/ua/roles/binom-technical-support-1-0/"
    markdown: "https://binomai.com/ai/ua/roles/binom-technical-support-1-0.md"
published: "2025-01-11T08:29:33Z"
updated: "2026-07-20T16:03:54Z"
---

# Binom Technical Support - 1.0

*Updated: 20.07.2026, 16:03 UTC*


## Purpose

Purpose: When equipment is put into use, numerous questions often arise. To answer them, an operator needs to go through the instructions, or write letters to the manufacturer waiting for their response - taking into account possible language barriers and time zones they will receive answers hours or days later.

Binom AI Tech support is a specialist that possesses the knowledge and experience of the manufacturer and key engineers, knows all the instructions and has already clarified all the questions for you to be ready to help you instantly with any question.

This specialist will help your customers understand the rules of operation of your products 24/7 in all languages, will provide schemes, drawings, video tutorials to explain the details; collect statistics of requests and satisfaction of your customers for you. Just place a qr code with a link to the page of Binom Tech employee on your product. In any location, when scanned, it will redirect the operator to talk with Binom Tech support.

## Functionality

- Personal Binom AI account with access to tools for monitoring and training AI
- Statistics and payment tools.
- Additional functionality covered in the [Basic package](https://app.binomai.com/cabinet/subscription).

## Integrations

- Messengers: WhatsApp, Telegram, Viber.
- Pop-up widget of the support service on the website.
- Built-in support window on the website.
- VOIP integration with IP telephony.

## Price

- Subscription fee €624/annually.
- Package of 1000 requests to AI (1000 messages)-€50.
- Work of the technical team on implementation and integration 20 hours-€1000.

## Cases

- Che Industry