--- id: "integration-12822" type: "integration" lang: "en" title: "Workable integration: candidate applications and time off in chat - Workable in Binom" url: "https://binomai.com/integrations/workable-integration/" translation_group: "integration-12810" translations: ru: url: "https://binomai.com/ru/integrations/workable-integration/" markdown: "https://binomai.com/ai/ru/integrations/workable-integration.md" uk: url: "https://binomai.com/ua/integrations/workable-integration/" markdown: "https://binomai.com/ai/ua/integrations/workable-integration.md" categories: ["Recruiting"] published: "2026-10-22T15:54:59Z" updated: "2026-10-22T15:55:22Z" --- # Workable integration: candidate applications and time off in chat - Workable in Binom *Updated: 22.10.2026, 15:55 UTC* The Workable integration with Binom helps both recruiting and employees: your AI employee tells candidates about open positions, adds them to a job and leaves a comment, and tells employees their time off balance and submits their request. Workable is available on request in the Binom dashboard: Integrations → More integrations → Workable. ## What Binom can do in Workable Binom here means your AI employee. After Workable is connected, it calls the service's actions when the conversation needs that data. You decide which actions it can use. In the dashboard, each action is labeled: **read** (Binom only views data), **write** or **delete** (Binom changes or deletes data in Workable). | Section | What Binom can view | What Binom can change | | --- | --- | --- | | Jobs | Jobs, questions and application form, stages | No | | Candidates | Candidates, activity, files, offer | Creating on a job and in the talent pool, comment, tags, stage | | Time off | Categories, requests, balances | Creating a request | | Employees | Employees, documents, schedules | Creating and editing | | Requisitions and offers | Requisitions, offers | Creating, approving, rejecting | ## Can a chatbot submit an application in Workable? Yes. Binom shows job openings ("List Jobs"), checks application questions ("Get Job Questions"), creates a candidate for a job ("Create Job Candidate") and leaves a comment about the conversation ("Comment On Candidate"). ## Employee time off An employee asks about their balance, Binom replies ("List Time Off Balances") and submits a request ("Create Time Off Request"). ## What access you will need Connection method: API key. Workable Super Admin rights are required. Details for each method are shown in the "Authentication" block on the Workable page in the dashboard. ## How to get the Workable integration Workable is connected on request: first, the Binom team sets up the integration for your account. General catalog rules are described in the instructions [how to connect a service from "More integrations"](https://binomai.com/faq/connect-service-to-chatbot/). 1. Open [Integrations → More integrations](https://app.binomai.com/cabinet/binom/integrations?tab=14), enter "Workable" in the "Search integrations" field and open the Workable card. 2. On the "Workable integration for assistant" page, you will see the message "Integration available on request. Request it now and we will set it up for you as a priority." The assistant here is your Binom. The "Authentication" block shows which access you will need, and the "Actions" list shows everything Binom can do in Workable. 3. Click "Request integration". "Request sent. You will get a notification when the integration is available." appears, and the button changes to "Requested". 4. A Binom setup specialist will contact you. When the integration is ready, a "Connect" button will appear on the Workable page. 5. Click "Connect", go through the steps in the "Connect Workable" window and click "Done". After "Connecting...", the status changes to "Connected". If "No confirmation yet. The connection may still complete, check again in a minute." appears, click "Check again". ## How to choose what Binom can do in Workable A connected integration does nothing until you allow actions. The dashboard states this clearly: "Select the actions the assistant can call. Until something is selected, it cannot use any of them." 1. On the Workable page, check the actions you need in the "Actions" list. The "Filter by actions" field helps you find them by name. The counter shows how many are selected. 2. Check the "Ask before changing data" toggle. It is on by default: before a write or delete action, Binom will describe what it is about to do and wait for your reply. 3. Click "Save". The message "Allowed actions saved" confirms the changes. To start, "List Jobs", "Get Job Questions", "Create Job Candidate" and "Comment On Candidate" are enough. Add change and delete actions when you are ready to trust Binom with changes in Workable. ## How to check that the integration works - Start a new conversation with your Binom, for example through a [public chat link](https://binomai.com/faq/public-chat-link/), ask about open jobs and compare with Workable. ## Possible issues ### Binom does not use Workable data in its answers **What to check:** the Workable status is "Connected", and the needed actions are selected (for example "Get Job Questions"). **What to do:** select the actions and click "Save". **How to tell it is resolved:** "Allowed actions saved" appears, and in a new conversation Binom answers using Workable data. ### "Could not record the request. Please try again." **What to do:** click "Request integration" again. If the message repeats, write to support@binomai.com with the name of your Binom and the integration (Workable). **How to tell it is resolved:** the button shows "Requested". ### "Integration is temporarily unavailable - your request has been recorded." Nothing else is needed: the request is saved, and you will get a notification when Workable can be connected. ### "Reconnection required" **What this means:** "The service no longer accepts the saved access, so the assistant is not using it." **What to do:** open the Workable page in [More integrations](https://app.binomai.com/cabinet/binom/integrations?tab=14), click "Reconnect" and go through the connection window again. **How to tell it is resolved:** the status is "Connected". ### "Could not start the connection. Please try again." **What to do:** click "Connect" again. If the message repeats, write to support@binomai.com with the name of your Binom, the integration (Workable) and a screenshot of the message. **How to tell it is resolved:** the "Connect Workable" window opens. ### "On a paid plan" instead of the connect button The page will show "Available on a paid plan. Tell us what you need, and we will let you know when it launches." For what is included in the plans, see the [plans and subscription pricing](https://app.binomai.com/plans) page, and for how to change your plan, see the instructions [how to change or upgrade your plan](https://binomai.com/faq/change-subscription-plan/). After changing your plan, return to [More integrations](https://app.binomai.com/cabinet/binom/integrations?tab=14) and open Workable again. ### "You do not have permission to manage this section." **What this means:** only users with the Owner or Admin access level can manage integrations. **What to do:** ask the account owner to give you the Admin access level or to connect Workable yourself. More: [team access levels](https://binomai.com/faq/kak-raspredelit-obyazannosti-v-komande-s-pomoshhyu-pyati-urovnej-dostupa-owner-admin-editor-operator-viewer/). **How to tell it is resolved:** after refreshing the page, the integration settings open. If the problem is not resolved, write to support@binomai.com or send "I want to talk to a person" in the [Tutor](https://app.binomai.com/cabinet/binom/binom-tutor-stream) chat. Include the name of your Binom, the integration and a screenshot of the message. ## How to disconnect Workable On the Workable page, click "Disconnect". In the "Disconnect Workable?" window, there will be a warning: "The assistant will lose access to the service. To restore it, the integration will need to be connected again and the access details re-entered." Confirm, and "Integration disconnected" will appear. ## Other common questions ### Do I need a developer for the Workable integration? No. You request Workable in the [Integrations → More integrations](https://app.binomai.com/cabinet/binom/integrations?tab=14) section, the Binom team sets up the integration, and then you connect the account yourself and choose the actions. ## What's next - [Traffit integration](https://binomai.com/integrations/traffit-integration/) - [Zoom integration](https://binomai.com/integrations/zoom-integration/)