---
id: "faq-8978"
type: "faq"
lang: "en"
title: "Who helps set up the AI employee, and how does the onboarding process work at the start?"
url: "https://binomai.com/faq/who-helps-set-up-the-ai-employee-and-how-does-the-onboarding-process-work-at-the-start/"
translation_group: "faq-8792"
translations:
  ru:
    url: "https://binomai.com/ru/faq/kto-pomogaet-v-nastrojke-ii-sotrudnika-i-kak-prohodit-proczess-ego-adaptaczii-na-starte/"
    markdown: "https://binomai.com/ai/ru/faq/kto-pomogaet-v-nastrojke-ii-sotrudnika-i-kak-prohodit-proczess-ego-adaptaczii-na-starte.md"
  uk:
    url: "https://binomai.com/ua/faq/hto-dopomagaye-v-nalashtuvanni-shi-spivrobitnika-ta-yak-prohodit-proczes-jogo-adaptacziyi-na-starti/"
    markdown: "https://binomai.com/ai/ua/faq/hto-dopomagaye-v-nalashtuvanni-shi-spivrobitnika-ta-yak-prohodit-proczes-jogo-adaptacziyi-na-starti.md"
published: "2026-07-20T11:55:26Z"
updated: "2026-07-20T11:55:27Z"
---

# Who helps set up the AI employee, and how does the onboarding process work at the start?

*Updated: 20.07.2026, 11:55 UTC*


Your primary setup assistant is Binom Tutor, and the AI employee onboarding process takes place via dialogue, taking approximately 20-30 minutes.

**Who helps with setup:**

- **Binom Tutor:** A personal digital consultant that guides you through all stages via a standard dialogue.
- **Binom Tech Support:** Platform technical support (widget in your account control panel) to answer reference questions.
- **Live specialists:** Assist with complex integrations and infrastructure on paid plans or during the Trial period.
- **External partners:** You can invite integrators or agencies by granting them Admin access rights for technical configuration.

**Onboarding stages at the start:**

1. **Registration:** The system automatically creates your first Binom and opens the Tutor window.
2. **Training (Interview):** You tell the Tutor about your company, upload instructions (PDF, DOCX), price lists (CSV), or provide website links.
3. **Role selection:** Based on your data, the Tutor suggests a suitable role (sales, support, HR) from the *Roles Board* catalog.
4. **Launch:** You select communication channels (website widget, Telegram, WhatsApp, or telephony). Setting up a single channel takes between 5 and 20 minutes.

After this, the employee is ready to perform real business tasks starting on their very first day.