--- id: "faq-8963" type: "faq" lang: "en" title: "How to test the performance of an AI employee and personally verify their skills before launching to clients?" url: "https://binomai.com/faq/how-to-test-an-ai-employees-performance-and-personally-verify-their-skills-before-launching-to-clients/" translation_group: "faq-8783" translations: ru: url: "https://binomai.com/ru/faq/kak-protestirovat-rabotu-ii-sotrudnika-i-lichno-proverit-ego-navyki-do-zapuska-k-klientam/" markdown: "https://binomai.com/ai/ru/faq/kak-protestirovat-rabotu-ii-sotrudnika-i-lichno-proverit-ego-navyki-do-zapuska-k-klientam.md" uk: url: "https://binomai.com/ua/faq/yak-protestuvati-robotu-shi-spivrobitnika-ta-osobisto-pereviriti-jogo-navichki-do-zapusku-do-kliyentiv/" markdown: "https://binomai.com/ai/ua/faq/yak-protestuvati-robotu-shi-spivrobitnika-ta-osobisto-pereviriti-jogo-navichki-do-zapusku-do-kliyentiv.md" published: "2026-07-20T11:45:04Z" updated: "2026-10-19T20:24:04Z" --- # How to test the performance of an AI employee and personally verify their skills before launching to clients? *Updated: 19.10.2026, 20:24 UTC* The following tools are provided to test an AI employee's skills before launch: - **Preliminary interview:** In the *Roles Board* section, using the *Interview me* button, you can communicate with a role to test its style and logic prior to hiring. - **Public page:** In the *Settings* section, a unique link is available for personal testing of Binom's responses via text, voice, or WebRTC. - **Binom Examiner:** An AI quality controller automatically simulates customer inquiries, verifies adherence to instructions, and generates an error report. - **Chats section:** Allows you to monitor dialogues in real time, temporarily block the AI to answer manually, and immediately save corrections to the knowledge base. - **Trial period:** For 7 days, you can test any role and all core platform features for free. --- ## Updated on 19.10.26 The following tools are available for testing the AI employee's skills before launch: - **Preliminary interview:** In the **Roles Board** section, click the **"Interview me"** button to chat with the role and check its style and logic before hiring. - **Public page:** In the **Settings** section, you'll find a unique link for personally testing Binom's replies by text, by voice, or via WebRTC. - **Binom Examiner:** The AI quality controller automatically simulates customer inquiries, checks compliance with instructions, and generates a report on errors. - **Chats section:** Lets you monitor conversations in real time, temporarily pause the AI to reply manually, and save corrections straight to the knowledge base. ## Testing the chatbot step by step 1. **Wait until it's ready.** [Binom Tutor](https://app.binomai.com/cabinet/binom/binom-tutor-stream) will tell you in the chat when Binom is ready for testing: [how Binom's admission process works](https://binomai.com/faq/binom-na-proverke-moderaciya/). 2. **Open a new conversation.** The public link is in [Settings](https://app.binomai.com/cabinet/binom/settings) → "Basic". Open it in incognito mode: in older conversations, Binom remembers the previous exchange. 3. **Ask questions the way a customer would.** Common questions, prices and availability, complex and tricky cases, off-topic questions. Test by voice if your customers will be calling. 4. **Check the answers against the facts.** If an answer is outdated, see [why the bot answers with outdated data](https://binomai.com/faq/bot-otvechaet-po-starym-dannym/); if answers contradict each other, see [conflicts in the knowledge base](https://binomai.com/faq/bot-daet-raznye-otvety-konflikty/). 5. **Fix it directly from the conversation.** In [Chats](https://app.binomai.com/cabinet/binom/chats), save the correct answer as a knowledge card: [how to do this](https://binomai.com/faq/kto-analiziruet-dialogi-ii-sotrudnika-i-predostavlyaet-rekomendaczii-po-optimizaczii-bazy-znanij/). 6. **Check the role.** Before hiring, talk to the role by clicking the "Chat" button on the [Roles Board](https://app.binomai.com/cabinet/binom/roles): [how to hire a role](https://binomai.com/faq/nanyat-ii-sotrudnika-doska-rolej/). ## How to test answer accuracy in real scenarios Compile a list of 10 to 20 real customer questions from your email or messengers and run them through the public link. Fix each wrong answer with a knowledge card, then ask the question again in a new conversation. For more on accuracy, see [how to avoid AI hallucinations](https://binomai.com/faq/how-to-guarantee-high-accuracy-of-ai-employee-responses-and-prevent-the-delivery-of-unreliable-facts/). ## Frequently asked ### How do I test the chatbot before launch? Use the public link from [Settings](https://app.binomai.com/cabinet/binom/settings) → "Basic" in a new conversation, following the steps above. ### Why does the bot still answer the old way during testing? You're checking in a conversation opened earlier. Open a new one: [the bot answers with outdated data](https://binomai.com/faq/bot-otvechaet-po-starym-dannym/). ## What's next - [How to do a final check of a new Binom before launch](https://binomai.com/faq/final-check-for-a-new-binom-before-launch/) - [How to take over a conversation from Binom](https://binomai.com/faq/kto-analiziruet-dialogi-ii-sotrudnika-i-predostavlyaet-rekomendaczii-po-optimizaczii-bazy-znanij/)