---
id: "faq-9801"
type: "faq"
lang: "en"
title: "How can Binom Hostess be customised to suit a restaurant's processes?"
url: "https://binomai.com/faq/faq-5-how-can-binom-hostess-be-customised-to-suit-a-restaurants-processes/"
translation_group: "faq-9801"
translations:
  uk:
    url: "https://binomai.com/ua/faq/yak-nalashtuvati-binom-hostess-pid-proczesi-restoranu/"
    markdown: "https://binomai.com/ai/ua/faq/yak-nalashtuvati-binom-hostess-pid-proczesi-restoranu.md"
  ru:
    url: "https://binomai.com/ru/faq/kak-kastomizirovat-binom-hostess-pod-proczessy-restorana/"
    markdown: "https://binomai.com/ai/ru/faq/kak-kastomizirovat-binom-hostess-pod-proczessy-restorana.md"
categories: ["Binom Hostess"]
published: "2026-08-12T16:13:44Z"
updated: "2026-08-12T16:15:36Z"
---

# How can Binom Hostess be customised to suit a restaurant's processes?

*Updated: 12.08.2026, 16:15 UTC*


Binom Hostess is configured to suit the actual processes of a specific restaurant, rather than operating solely according to a one-size-fits-all scenario. For example, for a restaurant, customisation may cover guest interaction scenarios, booking rules, pre-order scenarios, customer database management and rules for interacting with staff. These settings determine the role's operational behaviour.

- guest interaction scenarios;
- booking rules;
- pre-order scenarios;
- customer database management;
- rules for interacting with staff;
- the Tone of Voice can be further customised using specific Binom AI tools-[how to customise the communication style of an AI assistant](https://binomai.com/faq/how-to-adjust-an-ai-employees-communication-style-to-match-my-brands-tone-of-voice-spirit-and-values/).