--- id: "faq-8988" type: "faq" lang: "en" title: "Do I need to specially prepare texts for training, or can I upload existing regulations and files (PDF, DOCX)?" url: "https://binomai.com/faq/do-i-need-to-specially-prepare-texts-for-training-or-can-i-upload-existing-regulations-and-files-pdf-docx/" translation_group: "faq-8798" translations: ru: url: "https://binomai.com/ru/faq/nuzhno-li-speczialno-gotovit-teksty-dlya-obucheniya-ili-mozhno-zagruzit-sushhestvuyushhie-reglamenty-i-fajly-pdf-docx/" markdown: "https://binomai.com/ai/ru/faq/nuzhno-li-speczialno-gotovit-teksty-dlya-obucheniya-ili-mozhno-zagruzit-sushhestvuyushhie-reglamenty-i-fajly-pdf-docx.md" uk: url: "https://binomai.com/ua/faq/chy-potribno-speczialno-gotuvaty-teksty-dlya-navchannya-chy-mozhna-zavantazhyty-isnuyuchi-reglamenty-ta-fajly-pdf-docx/" markdown: "https://binomai.com/ai/ua/faq/chy-potribno-speczialno-gotuvaty-teksty-dlya-navchannya-chy-mozhna-zavantazhyty-isnuyuchi-reglamenty-ta-fajly-pdf-docx.md" published: "2026-07-20T12:03:31Z" updated: "2026-10-21T01:05:32Z" --- # Do I need to specially prepare texts for training, or can I upload existing regulations and files (PDF, DOCX)? *Updated: 21.10.2026, 01:05 UTC* You do not need to specially prepare texts - the system uses your business's existing data without requiring any rewriting. **Key points on uploading data:** - **Supported formats:** You can upload files in PDF, DOC, DOCX, and TXT formats, as well as images (PNG, etc.). - **What you can upload:** Regulations, instructions, product catalogs, technical documentation, contracts, and any reference materials. - **Automation:** Binom Tutor will independently analyze the file content, structure it, and form the employee's knowledge base. - **Updating data:** If information in documents becomes outdated (for example, the director changes), use Knowledge Cards - they take priority over files and allow you to quickly make corrections without revising the main documents. --- ## Updated on 19.10.26 There is no need to write texts specially: the system uses your business's existing data without requiring it to be rewritten. **Key points about uploading data:** - **Supported formats:** You can upload files in **PDF, DOC, DOCX, TXT** formats, as well as images (PNG and others). - **What you can upload:** Policies, instructions, product catalogs, technical documentation, contracts, and any reference materials. - **Automation:** Binom Tutor analyzes the content of the files itself, structures it, and builds the employee's knowledge base. - **Updating:** If the information in documents is outdated (for example, the director has changed), use **Knowledge cards**. They take priority over files and let you make quick corrections without rewriting the main documents. ## How to train AI on PDF and DOCX: where to upload | What you have | Where to upload | | --- | --- | | Policies, instructions, contracts in PDF, DOCX | [Documents](https://app.binomai.com/cabinet/binom/docs) → "Upload file" or attach in a chat with [Binom Tutor](https://app.binomai.com/cabinet/binom/binom-tutor-stream): [how to upload documents to the knowledge base](https://binomai.com/faq/chatbot-knowledge-base-documents/) | | Documents in Google Drive or Notion | Connect without manual upload: [Google Drive](https://binomai.com/faq/google-drive-knowledge-base/), [Notion](https://binomai.com/faq/connect-notion-knowledge-base/) | | Product catalog and prices | Not as a document, but in [Price lists](https://app.binomai.com/cabinet/binom/prices): CSV using the template or a feed: [uploading products](https://binomai.com/faq/what-to-do-if-the-company-does-not-have-an-automated-catalog-can-product-data-be-uploaded-manually-or-via-a-spreadsheet/) | | Individual precise facts and answers to frequent questions | [Cards](https://app.binomai.com/cabinet/binom/cards): [knowledge cards](https://binomai.com/faq/chatbot-knowledge-cards/) | In the chat with Binom Tutor, you can attach PDF, DOC, DOCX, TXT files and JPG, PNG, GIF images up to 30 MB in size. ## How to check that the materials have been learned A document starts working once it has the "Indexed" status in [Documents](https://app.binomai.com/cabinet/binom/docs). Check the answer in a new chat: [why the bot answers based on old data](https://binomai.com/faq/ai-employee-knowledge-update-check/). If the status is "Error": [indexing statuses and errors](https://binomai.com/faq/document-indexing-statuses/). ## Other common questions ### Do I need to reformat my existing knowledge base for AI? No. Upload the materials as they are, and pin outdated facts with [knowledge cards](https://binomai.com/faq/chatbot-knowledge-cards/) without rewriting the files. ### Can I make a chatbot from a PDF? Yes, upload the PDF to [Documents](https://app.binomai.com/cabinet/binom/docs). After indexing, Binom answers clients based on it. ### What if I have many documents and I'm running out of space? Delete outdated files: [what to do if storage is full](https://binomai.com/faq/document-storage-full/). ## What's next - [How to upload documents to the knowledge base](https://binomai.com/faq/chatbot-knowledge-base-documents/) - [How to connect Google Drive](https://binomai.com/faq/google-drive-knowledge-base/) - [How to connect Notion](https://binomai.com/faq/connect-notion-knowledge-base/)