---
id: "faq-10836"
type: "faq"
lang: "en"
title: "How to Check and Top Up Your Request Balance - AI Requests in Binom"
url: "https://binomai.com/faq/ai-request-balance/"
translation_group: "faq-10427"
translations:
  ru:
    url: "https://binomai.com/ru/faq/ai-request-balance/"
    markdown: "https://binomai.com/ai/ru/faq/ai-request-balance.md"
  uk:
    url: "https://binomai.com/ua/faq/ai-request-balance/"
    markdown: "https://binomai.com/ai/ua/faq/ai-request-balance.md"
categories: ["Subscription and Balance"]
published: "2026-10-20T06:33:13Z"
updated: "2026-10-21T01:04:55Z"
---

# How to Check and Top Up Your Request Balance - AI Requests in Binom

*Updated: 21.10.2026, 01:04 UTC*


The AI request balance shows how many replies Binom can still give. It is displayed in the "Subscription" section, together with details of how requests were used for chats and training. If requests run out, you can top up the balance by buying a request pack, so Binom keeps answering customers without interruption.

## How to check your request balance

1. Open [Subscription](https://app.binomai.com/cabinet/subscription).
2. The line "Your AI request balance is ..." and "... of ... requests left" show the remaining balance.
3. "Paid request balance" and "Bonus request balance" are shown separately.

The remaining balance is also shown on the [Dashboard](https://app.binomai.com/cabinet) under "AI requests left".

## Usage details

"Usage details" lists dated operations: "Requests used (chat)", "Requests used (training)", "Requests added", "Bonus requests added", "Bonus requests expired". The "All time" filter shows the full history.

## How to top up your balance

1. In [Subscription](https://app.binomai.com/cabinet/subscription), click the purchase button for a pack, labeled "Buy ... AI requests for ...".
2. Confirm the payment. The requests will be credited, and "Requests added" will appear in the details.

Pack sizes and prices are on the [pricing page](https://binomai.com/ru/pricing/). For what counts as one request, see [what a request is](https://binomai.com/faq/chto-takoe-zapros-request-i-pochemu-pokupka-dopolnitelnyh-paketov-zaprosov-vygodnee-standartnyh-limitov-tarifa/).

## "Low balance" warning

When few requests remain, the dashboard shows "Low balance": "AI requests left: ... Top up your balance so chats keep working". Top up your balance so Binom does not stop replying: [the bot stopped replying](https://binomai.com/faq/ai-employee-not-replying/).

## Other common questions

### How do I check my balance in Binom?

Open [Subscription](https://app.binomai.com/cabinet/subscription): the remaining balance is shown in the line "Your AI request balance is ...".

### What are requests spent on?

On replies in chats and on training Binom. This is shown in "Usage details".

## What's next

- [What to do if the bot stopped replying](https://binomai.com/faq/ai-employee-not-replying/)
- [How to change your plan](https://binomai.com/faq/change-subscription-plan/)