---
id: "case-4692"
type: "case"
lang: "en"
title: "Totis Pharma"
url: "https://binomai.com/clients-cases/totis-pharma/"
translation_group: "case-4692"
translations:
  ru:
    url: "https://binomai.com/ru/clients-cases/totis-pharma-3/"
    markdown: "https://binomai.com/ai/ru/cases/totis-pharma-3.md"
  uk:
    url: "https://binomai.com/ua/clients-cases/totis-pharma-2/"
    markdown: "https://binomai.com/ai/ua/cases/totis-pharma-2.md"
categories: ["Manufacturing & Industry", "Pharma"]
image: "https://binomai.com/wp-content/uploads/2024/12/Screenshot-2024-12-12-at-02.02.54.png"
published: "2024-12-12T01:03:25Z"
updated: "2026-09-04T18:26:35Z"
---

# Totis Pharma

*Updated: 04.09.2026, 18:26 UTC*


![Totis Pharma](https://binomai.com/wp-content/uploads/2024/12/Screenshot-2024-12-12-at-02.02.54.png)

## Goal

Create personalised AI Consultant to sell and advice on products for the clients and cosmetologists. AI can define the category of the question and engage immediate doctors’ assistance in case of emergency.

## Achieved

Binom consults clients on products, their usage, respective protocols, suggests products for customers requests. AI can define a client’s query category and engages immediate doctors’ assistance in case of emergency. Binom provides protocols for products usage and properties.

## Creation timeline

2 months

## Integration

- Binom exports data from the **company’s website**, and updates the price list via the connected **RSS channel**.
- Binom is **connected to the company’s CRM** to export and import clients history data and personalise its communication and offer based on previous experience.
- Public chat page